My evaluation version hangs.

Richard X Scire reporter

2018-09-24 06:41:44,793 ajp-nio-8009-exec-10 INFO yrxs083 401x19566x1 t0h1d2 10.50.196.254 /secure/admin/ViewLogging!markLogs.jspa [c.a.j.util.log.LogMarker]

********************
Custom Field Manager
********************

2018-09-24 06:42:09,324 Caesium-1-1 INFO ServiceRunner [c.a.j.c.cache.ehcache.BlockingParallelCacheReplicator] Start replicating cache: com.atlassian.jira.plugins.healthcheck.service.HeartBeatService.heartbeat, operation: put, key: <only-in-debug>, stacktrace: <only-in-trace> 2018-09-24 06:42:09,336 Caesium-1-1 INFO ServiceRunner [c.a.j.c.cache.ehcache.BlockingParallelCacheReplicator] Done replicating cache: com.atlassian.jira.plugins.healthcheck.service.HeartBeatService.heartbeat, operation: put, key: <only-in-debug>, numberOfPeers: 2, numberOfSuccess: 2, timeMillis: 12, stacktrace: <only-in-trace> 2018-09-24 06:42:27,052 ajp-nio-8009-exec-7 DEBUG yrxs083 402x19610x1 t0h1d2 10.50.196.251 /rest/cfu/1.0/field [s.n.j.cfu.util.FieldManager] Processing field 14520 2018-09-24 06:42:27,053 ajp-nio-8009-exec-7 DEBUG yrxs083 402x19610x1 t0h1d2 10.50.196.251 /rest/cfu/1.0/field [s.n.j.cfu.util.FieldManager] Name: "Other" Cost 2018-09-24 06:42:27,053 ajp-nio-8009-exec-7 DEBUG yrxs083 402x19610x1 t0h1d2 10.50.196.251 /rest/cfu/1.0/field [s.n.j.cfu.util.FieldManager] Description: null 2018-09-24 06:42:27,053 ajp-nio-8009-exec-7 DEBUG yrxs083 402x19610x1 t0h1d2 10.50.196.251 /rest/cfu/1.0/field [s.n.j.cfu.util.FieldManager] Screen count: 15 2018-09-24 06:42:27,054 ajp-nio-8009-exec-7 DEBUG yrxs083 402x19610x1 t0h1d2 10.50.196.251 /rest/cfu/1.0/field [s.n.j.cfu.util.FieldManager] DB values: 68 2018-09-24 06:42:27,057 ajp-nio-8009-exec-7 DEBUG yrxs083 402x19610x1 t0h1d2 10.50.196.251 /rest/cfu/1.0/field [s.n.j.cfu.util.FieldManager] WF values: 0 2018-09-24 06:42:27,058 ajp-nio-8009-exec-7 ERROR yrxs083 402x19610x1 t0h1d2 10.50.196.251 /rest/cfu/1.0/field [c.a.p.r.c.error.jersey.ThrowableExceptionMapper] Uncaught exception thrown by REST service: null java.lang.NullPointerException at systems.npe.jira.cfu.util.FieldManager.getFields(FieldManager.java:100) at systems.npe.jira.cfu.api.field.FieldsListRestService.getList(FieldsListRestService.java:38) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) ... 18 filtered at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:154) ... 1 filtered at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:68) ... 41 filtered at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21) ... 53 filtered at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66) ... 1 filtered at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64) ... 16 filtered at com.atlassian.plugins.rest.module.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:37) ... 23 filtered at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30) ... 10 filtered at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21) ... 4 filtered at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36) ... 26 filtered at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25) ... 23 filtered at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:745) 2018-09-24 06:43:09,324 Caesium-1-4 INFO ServiceRunner [c.a.j.c.cache.ehcache.BlockingParallelCacheReplicator] Start replicating cache: com.atlassian.jira.plugins.healthcheck.service.HeartBeatService.heartbeat, operation: put, key: <only-in-debug>, stacktrace: <only-in-trace> 2018-09-24 06:43:09,331 Caesium-1-4 INFO ServiceRunner [c.a.j.c.cache.ehcache.BlockingParallelCacheReplicator] Done replicating cache: com.atlassian.jira.plugins.healthcheck.service.HeartBeatService.heartbeat, operation: put, key: <only-in-debug>, numberOfPeers: 2, numberOfSuccess: 2, timeMillis: 6, stacktrace: <only-in-trace> 2018-09-24 06:44:09,325 Caesium-1-3 INFO ServiceRunner [c.a.j.c.cache.ehcache.BlockingParallelCacheReplicator] Start replicating cache: com.atlassian.jira.plugins.healthcheck.service.HeartBeatService.heartbeat, operation: put, key: <only-in-debug>, stacktrace: <only-in-trace> 2018-09-24 06:44:09,332 Caesium-1-3 INFO ServiceRunner [c.a.j.c.cache.ehcache.BlockingParallelCacheReplicator] Done replicating cache: com.atlassian.jira.plugins.healthcheck.service.HeartBeatService.heartbeat, operation: put, key: <only-in-debug>, numberOfPeers: 2, numberOfSuccess: 2, timeMillis: 7, stacktrace: <only-in-trace> 2018-09-24 06:45:09,324 Caesium-1-2 INFO ServiceRunner [c.a.j.c.cache.ehcache.BlockingParallelCacheReplicator] Start replicating cache: com.atlassian.jira.plugins.healthcheck.service.HeartBeatService.heartbeat, operation: put, key: <only-in-debug>, stacktrace: <only-in-trace> 2018-09-24 06:45:09,330 Caesium-1-2 INFO ServiceRunner [c.a.j.c.cache.ehcache.BlockingParallelCacheReplicator] Done replicating cache: com.atlassian.jira.plugins.healthcheck.service.HeartBeatService.heartbeat, operation: put, key: <only-in-debug>, numberOfPeers: 2, numberOfSuccess: 2, timeMillis: 6, stacktrace: <only-in-trace> 2018-09-24 06:46:09,324 Caesium-1-4 INFO ServiceRunner [c.a.j.c.cache.ehcache.BlockingParallelCacheReplicator] Start replicating cache: com.atlassian.jira.plugins.healthcheck.service.HeartBeatService.heartbeat, operation: put, key: <only-in-debug>, stacktrace: <only-in-trace> 2018-09-24 06:46:09,333 Caesium-1-4 INFO ServiceRunner [c.a.j.c.cache.ehcache.BlockingParallelCacheReplicator] Done replicating cache: com.atlassian.jira.plugins.healthcheck.service.HeartBeatService.heartbeat, operation: put, key: <only-in-debug>, numberOfPeers: 2, numberOfSuccess: 2, timeMillis: 9, stacktrace: <only-in-trace>

2018-09-24T15:11:43+00:00

Comments (11)

[ANS] Alexey Dorofeyev repo owner
Hi Richard,

you're using old version of the app, please update.
- 2018-09-21T19:01:05+00:00
Richard X Scire reporter
Hi,

I’m currently using Jira 7.7.2 Data Center and plugin version 2.1.0 which is the latest version in Marketplace.

Thanks, Rich

--

Richard S. Scire Sr. Atlassian Administrator W.W. Grainger, Inc. | 500 W. Madison St | Chicago, IL 60661-4544
- 2018-09-21T21:05:21+00:00
[ANS] Alexey Dorofeyev repo owner
Ok, let's try following:
1. download and install 2.1.1 from here https://bitbucket.org/npes/custom-field-manager-for-jira/downloads/
2. Go to Logging and profiling admin page /secure/admin/ViewLogging.jspa
3. Click "Configure logging level for another package" and set level "DEBUG" for package "systems.npe.jira.cfu.util.FieldManager"
4. Go to app main page (/secure/admin/CFUFieldsList.jspa) and see logs
- 2018-09-23T20:08:06+00:00
Richard X Scire reporter
Hi,

I’ve attached the atlassian-jira log file. Please let me know if you want me to get you more info.

Thanks, Rich

--

Richard S. Scire Sr. Atlassian Administrator W.W. Grainger, Inc. | 500 W. Madison St | Chicago, IL 60661-4544
- 2018-09-24T11:55:16+00:00
[ANS] Alexey Dorofeyev repo owner
can't see any new attachments..
- 2018-09-24T13:12:12+00:00
Richard X Scire reporter
Do you need me to do anything regarding your last comment?
- 2018-09-24T15:08:04+00:00
Richard X Scire reporter
Sorry, never mind. I misunderstood what you were saying. I don't see how I can upload a file. I'll try email again.
- 2018-09-24T15:10:14+00:00
Richard X Scire reporter
2018-09-24 06:41:44,793 ajp-nio-8009-exec-10 INFO yrxs083 401x19566x1 t0h1d2 10.50.196.254 /secure/admin/ViewLogging!markLogs.jspa [c.a.j.util.log.LogMarker]
```
********************
Custom Field Manager
********************
```
2018-09-24 06:42:09,324 Caesium-1-1 INFO ServiceRunner [c.a.j.c.cache.ehcache.BlockingParallelCacheReplicator] Start replicating cache: com.atlassian.jira.plugins.healthcheck.service.HeartBeatService.heartbeat, operation: put, key: <only-in-debug>, stacktrace: <only-in-trace> 2018-09-24 06:42:09,336 Caesium-1-1 INFO ServiceRunner [c.a.j.c.cache.ehcache.BlockingParallelCacheReplicator] Done replicating cache: com.atlassian.jira.plugins.healthcheck.service.HeartBeatService.heartbeat, operation: put, key: <only-in-debug>, numberOfPeers: 2, numberOfSuccess: 2, timeMillis: 12, stacktrace: <only-in-trace> 2018-09-24 06:42:27,052 ajp-nio-8009-exec-7 DEBUG yrxs083 402x19610x1 t0h1d2 10.50.196.251 /rest/cfu/1.0/field [s.n.j.cfu.util.FieldManager] Processing field 14520 2018-09-24 06:42:27,053 ajp-nio-8009-exec-7 DEBUG yrxs083 402x19610x1 t0h1d2 10.50.196.251 /rest/cfu/1.0/field [s.n.j.cfu.util.FieldManager] Name: "Other" Cost 2018-09-24 06:42:27,053 ajp-nio-8009-exec-7 DEBUG yrxs083 402x19610x1 t0h1d2 10.50.196.251 /rest/cfu/1.0/field [s.n.j.cfu.util.FieldManager] Description: null 2018-09-24 06:42:27,053 ajp-nio-8009-exec-7 DEBUG yrxs083 402x19610x1 t0h1d2 10.50.196.251 /rest/cfu/1.0/field [s.n.j.cfu.util.FieldManager] Screen count: 15 2018-09-24 06:42:27,054 ajp-nio-8009-exec-7 DEBUG yrxs083 402x19610x1 t0h1d2 10.50.196.251 /rest/cfu/1.0/field [s.n.j.cfu.util.FieldManager] DB values: 68 2018-09-24 06:42:27,057 ajp-nio-8009-exec-7 DEBUG yrxs083 402x19610x1 t0h1d2 10.50.196.251 /rest/cfu/1.0/field [s.n.j.cfu.util.FieldManager] WF values: 0 2018-09-24 06:42:27,058 ajp-nio-8009-exec-7 ERROR yrxs083 402x19610x1 t0h1d2 10.50.196.251 /rest/cfu/1.0/field [c.a.p.r.c.error.jersey.ThrowableExceptionMapper] Uncaught exception thrown by REST service: null java.lang.NullPointerException at systems.npe.jira.cfu.util.FieldManager.getFields(FieldManager.java:100) at systems.npe.jira.cfu.api.field.FieldsListRestService.getList(FieldsListRestService.java:38) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) ... 18 filtered at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:154) ... 1 filtered at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:68) ... 41 filtered at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21) ... 53 filtered at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66) ... 1 filtered at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64) ... 16 filtered at com.atlassian.plugins.rest.module.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:37) ... 23 filtered at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30) ... 10 filtered at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21) ... 4 filtered at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36) ... 26 filtered at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25) ... 23 filtered at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:745) 2018-09-24 06:43:09,324 Caesium-1-4 INFO ServiceRunner [c.a.j.c.cache.ehcache.BlockingParallelCacheReplicator] Start replicating cache: com.atlassian.jira.plugins.healthcheck.service.HeartBeatService.heartbeat, operation: put, key: <only-in-debug>, stacktrace: <only-in-trace> 2018-09-24 06:43:09,331 Caesium-1-4 INFO ServiceRunner [c.a.j.c.cache.ehcache.BlockingParallelCacheReplicator] Done replicating cache: com.atlassian.jira.plugins.healthcheck.service.HeartBeatService.heartbeat, operation: put, key: <only-in-debug>, numberOfPeers: 2, numberOfSuccess: 2, timeMillis: 6, stacktrace: <only-in-trace> 2018-09-24 06:44:09,325 Caesium-1-3 INFO ServiceRunner [c.a.j.c.cache.ehcache.BlockingParallelCacheReplicator] Start replicating cache: com.atlassian.jira.plugins.healthcheck.service.HeartBeatService.heartbeat, operation: put, key: <only-in-debug>, stacktrace: <only-in-trace> 2018-09-24 06:44:09,332 Caesium-1-3 INFO ServiceRunner [c.a.j.c.cache.ehcache.BlockingParallelCacheReplicator] Done replicating cache: com.atlassian.jira.plugins.healthcheck.service.HeartBeatService.heartbeat, operation: put, key: <only-in-debug>, numberOfPeers: 2, numberOfSuccess: 2, timeMillis: 7, stacktrace: <only-in-trace> 2018-09-24 06:45:09,324 Caesium-1-2 INFO ServiceRunner [c.a.j.c.cache.ehcache.BlockingParallelCacheReplicator] Start replicating cache: com.atlassian.jira.plugins.healthcheck.service.HeartBeatService.heartbeat, operation: put, key: <only-in-debug>, stacktrace: <only-in-trace> 2018-09-24 06:45:09,330 Caesium-1-2 INFO ServiceRunner [c.a.j.c.cache.ehcache.BlockingParallelCacheReplicator] Done replicating cache: com.atlassian.jira.plugins.healthcheck.service.HeartBeatService.heartbeat, operation: put, key: <only-in-debug>, numberOfPeers: 2, numberOfSuccess: 2, timeMillis: 6, stacktrace: <only-in-trace> 2018-09-24 06:46:09,324 Caesium-1-4 INFO ServiceRunner [c.a.j.c.cache.ehcache.BlockingParallelCacheReplicator] Start replicating cache: com.atlassian.jira.plugins.healthcheck.service.HeartBeatService.heartbeat, operation: put, key: <only-in-debug>, stacktrace: <only-in-trace> 2018-09-24 06:46:09,333 Caesium-1-4 INFO ServiceRunner [c.a.j.c.cache.ehcache.BlockingParallelCacheReplicator] Done replicating cache: com.atlassian.jira.plugins.healthcheck.service.HeartBeatService.heartbeat, operation: put, key: <only-in-debug>, numberOfPeers: 2, numberOfSuccess: 2, timeMillis: 9, stacktrace: <only-in-trace>
- 2018-09-24T15:11:43+00:00
[ANS] Alexey Dorofeyev repo owner
Please try version 2.1.2 from here https://bitbucket.org/npes/custom-field-manager-for-jira/downloads/
- 2018-09-25T19:38:46+00:00
Richard X Scire reporter
Hi,

That worked. Thanks!

Thanks, Rich

--

Richard S. Scire Sr. Atlassian Administrator W.W. Grainger, Inc. | 500 W. Madison St | Chicago, IL 60661-4544
- 2018-09-25T20:00:17+00:00
[ANS] Alexey Dorofeyev repo owner
- changed status to closed
- 2018-09-25T20:02:37+00:00
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