13.3.2 problem

Issue #321 on hold
Former user created an issue

Hello,

I have uploaded a large number of records to Scythebill (Windows 10). These were all saved. Now when I open up my computer the records have all disappeared and I just see the basic entry screen without any 'Show Reports' options. I'm not clear why the records I imported have disappeared. This seems to have happened since I shut down my computer. Basically Scythebill runs as if I've just downloaded it and haven't imported any records. I've not had this problem previously.

All the best,

Andrew

Comments (2)

  1. Adam Winer

    Andrew: if you see this, please ping support@scythebill.com. Bitbucket issues aren't really the place to send this, and really not the place to do so anonymously, since I've no way to get in touch with you.

    All the records are certainly there, but somehow Scythebill lost track of the .bsxm file that you saved. Search in your system for files named ".bsxm" and you should find it.

  2. Log in to comment