Looks like our jira-plugin/scm-manager does not update user settings" -In general settings, if I change the user that performs the jira comment insertion, it does not get updated. Even after restart. I was able to find the old user id incorrectly being used in the runtime folder even after service restart (<installdir>/.scm/config/repository.xml)
I remember a similar issue where we would have to restart SCM-Manager after user adds, and that would add LDAP users but, this issue requires manual updates to the run time file.
We are using jira plugin 1.12, and SCM-Manager 1.35.