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Shlomi Fish  committed 262476c

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File internet-trolls-cure/dealing-with-trolls-summary.xhtml

 with people who write insulting or provocative remarks on various Internet
 forums (also known as <a
     href="http://en.wikipedia.org/wiki/Troll_%28Internet%29">"trolls"</a> or
-people who "flame"). The most common of which is "Don't Feed the Trolls",
+people who "flame"). The most common is "Don't Feed the Trolls",
 which says that all the people in the forum should avoid responding to the
 troll. However, as you will see below, <b>"Don't feed the trolls" is 
 also a wrong and ineffective approach</b> for dealing with trolls.
 <li>
 <p><b>Don't feed the troll"</b> - i.e: ignore him. Someone will "feed" 
 him eventually and the troll may continue trolling and feeling he's right
-and superior or alternatively that the Python people on the channel
+and superior, or alternatively that the Python people on the channel
 are being "jerks" for not responding.</p>
 </li>
 <li>
 </p>
 </li>
 <li>
-<p><b>Tell him not to troll.</b> - you're labelling him, and insulting him
-and you make him feel like he's alienated. Some people may still respond harshly.</p>
+<p><b>Tell him not to troll.</b> - you're labelling him, insulting him
+and making him feel like he's alienated. Some people may still respond harshly.</p>
 </li>
 
 <li>
 this article claimed that such a person will probably troll further in the
 future, and so one should get rid of him as quickly as possible. While this
 may often be the case, one should understand that it is not always the case
-for all trolls, and moreover you should learn to tolerate people that
+for all trolls. Moreover, you should learn to tolerate people that
 have some bad personality traits which you don't like, instead of deciding
 right away that you hate them and don't want to have anything to do with them.
-I have decided to do that, and often found this Internet people to be of some
+I have decided to do that, and often found these Internet people to be of some
 value, whether in entertainment, knowledge or technical help.
 </p>
 
 
 <li><p><b>Communicate clearly:</b> write in the best spelling, grammar, 
 punctuation, capitalisation, idiomatic speech, etc. that you can, no matter 
-how bad the troll's message were in this respect.</p>
+how bad the troll's messages were in this respect.</p>
 <p>
 It may be a good idea to avoid too high or complicated words, because
-many foreign speakers of English often have poor language.
+many foreign speakers of English often have poor English vocabulary.
 </p></li>
 <li><p>Don't criticise what he says directly or the way he says it
 (Style over substance etc.)</p></li>
 </ol>
 
 <p>
-See the <a href="http://en.wikipedia.org/wiki/Posting_style">wikipedia
+See the <a href="http://en.wikipedia.org/wiki/Posting_style">English Wikipedia
     article about posting style</a> for more information.
 </p>
 </li>
 <li><p>Don't be rude; use soft words such as "I think", "I believe",
 "In my opinion", "I find that", etc.</p></li>
 <li><p>Don't label: "open-source and Creative Commons are Socialism"
-(So what if they are? They are still something beneficial.)
+(So what if they are? They are still beneficial.)
 </p></li>
 <li><p>Always start the conversation with a "Hi [name-or-nick],"
 and possibly thank him for what he says or otherwise start with a compliment.