Issue #1829 resolved

BitBucket is charging my paypal but seems to have forgotten my paid account

Brendan McAdams
created an issue

I have a pro account, and I notice on April 1 I was charged as usual my $12, [Subscription Payment Sent (Unique Transaction ID #6B623024SP533153K) In reference to: S-2TW489742W7962534].

However, my account, bwmcadams, seems to have dumped back to "Free" status.

I've seen this happen once before, last year with my employer's account, where the card was declined first time paypal tried to charge the subscription and went through the second time, but the first failure seems to flip the account to free and doesn't pickup the subsequent fix.

Comments (2)

  1. Jesper Nøhr

    Hi Brendan,

    This happens from time to time, usually when you change your Paypal info. Paypal will randomly cancel things or ping us and say you've canceled.

    You're back on Pro now. Let us know if this happens again.

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