Issue #396 resolved

Downgrade from a plan to a lower one fails

Nicolas Steinmetz
created an issue

Hello,

As I no longer use private repo, I was to go back to free plan (from amateur one).

But it tries to connect to paypal which refuse the transaction which is about 0 euros.

I'm ok for not to be refunded for the current period but I should be able to downgrade whenever I want/wish.

Regards, Nicolas

Comments (2)

  1. Jesper Nøhr

    Nicolas,

    You may cancel your subscription with Paypal. It will let us know that you've canceled, and after reaching 'eot' (end of term), we will automatically downgrade you to the free plan.

    If you wish to get refunded, you can write us at support@bitbucket.org.

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