Issue #5677 invalid

unable to signup

Anonymous created an issue

While attempting to create a team account I may have inadvertently crossed some wires. I have a team account setup now, but I'm unable to add myself as a user. Specifically, I'm trying to setup mkramer@spyderlynk.com (my email address) as a user on bitbucket. If I try to signup, I'm told that the email address is already assigned to a user. When I attempt to get the password for that user, I get the message "That e-mail address doesn't have a uniquely associated user account. Are you sure you've registered?"

Let me know if there is any way that I can resolve this.

Comments (3)

  1. Nicolas Venegas

    It is most likely the case that the at the time you received the error about the email address not being associated with a user account that the email address had not been validated.

    On Bitbucket, a validated email address can only be assigned to one user, so to setup a team from scratch, you'll need a email address dedicated to that team (some services, e.g., Gmail, allow you to have arbitrary unique email addresses for the same account by adding "+" to the email, e.g., jon+team@example.com).

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