Selecting Merge Pull Request merges the request, but then logs it as Declined (BB-9675)

Christine Higgins avatarChristine Higgins created an issue

For the last week now, this has been happening to my colleagues and I intermittently.

We select 'Merge' The popup to merge comes up. Select to continue. Loader comes up for a bit Screen reloads and the Pull Request is classified as Declined But if you look at the the commit history, there is commit for the pull request merge.

This has happened to 3 of our users now and we have multiple examples of this in our deployment. Please let me know what additional info would be helpful to you.

Comments (8)

  1. Erik van Zijst

    Can we move this to support and could you send us the details of the repository, the PRs involved and the commits that you didn't expect to see?

    You can contact support by emailing us on and mention this issue.

  2. Erik van Zijst

    Quick update: I've tracked this down to a bug on our end and we're working on fixing it.

    Until that time I can tell you that this does not negatively affect the merge of the PR itself. It "merely" ends up saying it was declined, even though it wasn't.

  3. Log in to comment
Tip: Filter by directory path e.g. /media app.js to search for public/media/app.js.
Tip: Use camelCasing e.g. ProjME to search for
Tip: Filter by extension type e.g. /repo .js to search for all .js files in the /repo directory.
Tip: Separate your search with spaces e.g. /ssh pom.xml to search for src/ssh/pom.xml.
Tip: Use ↑ and ↓ arrow keys to navigate and return to view the file.
Tip: You can also navigate files with Ctrl+j (next) and Ctrl+k (previous) and view the file with Ctrl+o.
Tip: You can also navigate files with Alt+j (next) and Alt+k (previous) and view the file with Alt+o.