Issue #8817 new

Reply by email in issue tracker does not work properly when reply contains quotes (BB-9986)

ZyX_I
created an issue

I tried to use reply by email a several times and got the following problems:

  1. Mails 1, 2 and 4 were just not posted.
  2. Mail 3 was truncated to

quote stripped

.

Given that original message looks like

header
Text1
Text2
Text3
footer

(header and footer are generated by issue tracker when it was sending the message) first mail looks like

reply-header
> header
> Text1

reply1

> Text2

reply2

> Text3
> footer

(here reply-header is generated when I hit “Reply” button and looks like {date}, {time}, "{user}", <{email}>":), second mail looks like this:

reply0

reply-header
> Text1

reply1

> Text2

reply2

> Text3
> footer

, third looks like

reply0

> Text1

reply1

> Text2

and fourth looks like

reply2.0

> ! Text2.1 !
> > !reply1!
> ! Text2.2 !

reply2.1

> ! Text2.3!
> > !reply2!
> ! Text2.4 !

reply2.2

Comments (9)

  1. ZyX_I reporter

    Just to be make sure I understand this properly, you're attempting to interleave your comments with portions of the original email?

    Yes.

    Also, you should be able to attach multiple files at once as long as that functionality is supported by the browser you're using.

    Ah. There is no visual indication that selecting multiple files in file selection dialog works, so I got confused.

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