Issue #8885 resolved

ssh: connect to host bitbucket.org port 22: Connection timed out

Vinay Lakkam
created an issue

Hi,

I am getting 'Connection timed out' error with 'ssh -Tv git@bitbucket.org'

vlakkam@ubuntu:~$ ssh -Tv git@bitbucket.org
OpenSSH_5.9p1 Debian-5ubuntu1.1, OpenSSL 1.0.1 14 Mar 2012
debug1: Reading configuration data /etc/ssh/ssh_config
debug1: /etc/ssh/ssh_config line 19: Applying options for *
debug1: Connecting to bitbucket.org [131.103.20.168] port 22.
debug1: connect to address 131.103.20.168 port 22: Connection timed out
ssh: connect to host bitbucket.org port 22: Connection timed out

I have ssh keys generated and added public key in my bitbucket account(vlakkam). Followed all the steps given at: https://confluence.atlassian.com/display/BITBUCKET/Troubleshoot+SSH+Issues. But the issue still exists. Please look into this.

Comments (4)

  1. Brian Nguyen staff

    Hi,

    It is possible that there is a firewall blocking access to our networks on port 22. If so you should contact your network administrator to request access. Take a look at this page (https://confluence.atlassian.com/display/BITBUCKET/How+can+I+access+Bitbucket+from+behind+a+firewall) for more details.

    Alternatively, you can try accessing Bitbucket via port 443.

    https://confluence.atlassian.com/display/BITBUCKET/Use+the+SSH+protocol+with+Bitbucket#UsetheSSHprotocolwithBitbucket-SSHonPort443

    Cheers, Brian

  2. Brian Nguyen staff

    Hi,

    I haven't heard back from you in a week so I'm closing this issue. However if you just haven't had the time to look into this, just reopen this issue when you are ready.

    Cheers, Brian

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