New users are unable to push over HTTPS. (BBCDEV-863)

Issue #12620 resolved
Gary Sackett
staff created an issue

Steps to reproduce: A user completes Bitbucket sign-up The user creates a repository The user attempts to clone the repository using HTTPS

Expected: The user enters their username and password when prompted and is able to clone the repo.

Actual: The user enters their username and password when prompted and are given a 401

Workaround: If the user logs out of Bitbucket and logs back in using our login form with their Atlassian account email and password, it will reset the password hash on their account and fix the issue.

Alternative workaround: Use the "Forgot Password" form at id.atlassian.com - it will also set the password hash and fix the issue.