Uploaded image for project: 'Bitbucket Cloud'
  1. Bitbucket Cloud
  2. BCLOUD-13887

"We failed to load the JS word differ" error shows when viewing PR

    XMLWordPrintable

Details

    Description

      Summary

      When user view a PR, Bitbucket Page prompted an error saying:
      "We failed to load the JS word differ. Try reloading in a few moments."

      Output from browser console:

      #!python
      Uncaught (in promise) Error
          at new t (pullrequests.js:1676)
          at wait-for-global.js?7ada:31
      

      Investigation done

      1. Issue persists on different browsers
      2. Only happen on certain PRs
      3. Disabled browser Add-ons

      Attachments

        Activity

          People

            Unassigned Unassigned
            rchia Ronald C.
            Votes:
            1 Vote for this issue
            Watchers:
            8 Start watching this issue

            Dates

              Created:
              Updated:
              Resolved: