Fatal error: bitbucket.org: Name or service not known

Issue #15281 wontfix
KhushbuSparkGreen
created an issue

Cannot run git fetch and pull ssh. Giving an error: Could not resolve hostname bitbucket.org: Name or service not known fatal: Could not read from remote repository. Please make sure you have the correct access rights and the repository exists. I did ping bitbucket.org returns the same error "ping: bitbucket.org: Name or service not known" I restarted the server but still can't get working. Any idea?

This is happening on my production server, and holding me back from getting my job done. Any help on this is much appreciated.

Comments (4)

  1. KhushbuSparkGreen reporter

    Thanks Sean for your reply.

    Can you please suggest what need to checked on local network setup? Which settings or module should i enable/disable to solve this problem ?

    Is their any specific settings do i need to make on network server?

  2. Sean McCullough staff

    Hello,

    The error message "Could not resolve hostname bitbucket.org" means that there's an issue with your DNS infrastructure. The root cause could be in your local setup or with your network provider. If you have a machine in managed hosting facility, I would start by reaching out to them for assistance.

    Thanks,

    Sean

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