I can't add a new user to an existing repository

Issue #15312 resolved
Williams Torres created an issue

Hello, when I try to add a user to a repository bitbucket show the next message:


"UserProfile' object has no attribute 'profile'"

A few days ago I didn't have any problem...

{"type": "error", "error": {"message": "'UserProfile' object has no attribute 'profile'", "id": "<id>"}}

Official response

Comments (16)

  1. Deric Lee Account Deactivated

    This issue happens if the repository owner has breached its plan limit in numbers of users.

  2. Scott Sorensen

    I was getting this error as well, and it was a matter of exceeding plan limit in number of users, but I think that raises another issue. The error message is not at all helpful, and should say something more descriptive.

  3. Marcus Bertrand staff

    This is a bug in our error handling of the case where an account is over the limit. We're working on a fix and will have it deployed very soon. To get around this error, go to Users on plan to verify that you're over your plan limit and remove users as needed.

  4. Erik van Zijst

    Oops, when we thought we fixed it earlier it seems we missed one other location that had the bug. We have a fix that should go out to production later today.

    If you are still seeing this problem after today, please reopen the ticket.

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