Issue #16567 new
Wayne Wallace created an issue

Went to add an SSH key to my profile and each time I attempt to say Save, it just hangs without any response for over 10 minutes....

Comments (9)

  1. Dawid Pura

    I have the same problem currently. It is still hanging after 2 days, and it's not reflected in a status page that it is any problem with Bitbucket.

  2. Dawid Pura

    @Wayne Wallace I found out that the problem is because server returns 400 during adding SSH key and it's not handled. My case was about having the same key in another account. I would recommend you to check 400 response in network console (the browser's one).

  3. Robert Church

    I have had this issue with a brand new, just created key, so this isn't restricted to keys that are used on another account.

  4. Attie Grande

    I see this too - as @Dawid Pura says, the server responds with HTTP 400 and the body below, but no error is displayed, and the UI "hangs".

    * key
      * Someone has already added that SSH key.

    The javascript console shows the following, so there is probably some attempt to do something with the error:

    Uncaught Error: Syntax error, unrecognized expression: * key
      * Someone has already added that SSH key.
        at Function.t.error (jquery.js:1458)
        at t.tokenize (jquery.js:2075)
        at (jquery.js:2479)
        at Function.t [as find] (jquery.js:855)
        at re.fn.init.find (jquery.js:2695)
        at (jquery.js:2803)
        at new e.fn.init (jquery-migrate.js:225)
        at re (jquery.js:76)
        at t.default (process-form-errors.js:19)
        at e.fn.init.r (form.js:14)
        at c (jquery.js:3099)
        at Object.fireWith [as rejectWith] (jquery.js:3211)
        at n (jquery.js:8266)
        at XMLHttpRequest.<anonymous> (jquery.js:8605)
        at XMLHttpRequest.n (raven.js?ae06*:377)
        at XMLHttpRequest.nrWrapper ((index):33)
  5. Attie Grande

    Interesting - using a different key resolved it for me (I'd forgotten that I had indeed used that key on a different account...)

    What type of key are you trying to use? Mine is 8192-bit RSA.

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