Currently, when you click an issue key linked to Jira, a pop-up will show.
However, at some point, the popup seems not loading fast enough. Hence, customers will need to wait until the popup is fully shown.
It would be best if we could have an option to enable or disable the Jira issue key popup. The idea is that if the option is disabled, the link opens in a new tab.
Right-click the Jira issue link then click "Open link new tab".