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From: Alan Kelon Oliveira de Moraes <firstname.lastname@example.org>
Date: Thu, 17 Feb 2011 23:55:45 -0300
Subject: Re: New issue 2 in Mentor: Separate the core, scripts and ui
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I researched a bit in this issue and found these links:
Should the parsers be an app? I was thinking to move all our parsers to a
separate project. Remember the StripNonValidXMLCharacters is a Java script
and the PPM has some Perl scripts to handle with mbox files.
On Thu, Feb 17, 2011 at 21:34, Bitbucket <email@example.com>wrote:
I get exactly the same thing. I'm currently researching if it's possible to email in an issue to a tracker I have on a public repo, and came across this.....would be nice to get this function fixed......
Issue #2613 was marked as a duplicate of this issue.
Replies to the issue tracker work now. We overlooked this when migrating Bitbucket off EC2. DNS for "reply.bitbucket.org" was never updated. I updated it yesterday, tweaked our scripts for mail pickup, waited for DNS to updat, and tested it today.
I tried this about 40 minutes ago. The comment didn't get added and I've not received any bounce back of the email (yet).
Also, it's a bit confusing that the email address is issues-noreply@... perhaps this should be changed?
What headers are used to identify messages? We have messages going to an internal mailing list, but replies after mailing list indirection (which does not drop `issue-reply@`) do not appear in the issue tracker. Only direct replies to `issue-reply@`'s message appear. Can the matcher either be made more permissive or can you explain how it works so we can configure the list to preserve whatever is necessary?
Apparently not working any more. My reply does not arrive at the issue-creator.
Hi, is this issue suppoed to be solved?
My email response does not appear on the issue tracker either.
Any body still watching this issue? I'm now facing the same problem. I use a gmail account, got no reply and no comment in the issue I replied.
Same problem. Gmail client, got no reply and no comment in the issue I replied to.
same here, replying to firstname.lastname@example.org
Same problem. Gmail client. Sent email, no bounce email, no comment added to the issue.
I have noticed, that only messages from the email address marked as primary in the bitbucket settings are delivered as comments to issues. Replies from other addresses (even registered in the settings) disappear in the black hole.
It would be nice if all registered email addresses were accepted for this feature.
Any news about this?
How come this issue is marked as resolved as replies still end up in the black hole?
I cannot reply to comments on issues by email.
When someone else on my team comments on a commit I've done, I get an email with subject like "Re: [Bitbucket] Commit f90fa4d: Disable the fizzbuzz widget". That email contains their command and says "View this commit or add a comment by replying to this email.". When I reply, the recipient is "email@example.com". I've tried adding my new comment above or below the existing email content, as well as trying plain-text mode, and removing my signature. In no case does the comment show up on the issue in bitbucket's web interface. The email appears to disappear into a black hole with no responses anywhere. I'm using GMail's web interface from Chrome to reading/writing emails. This has never worked for me in the ~2 years I've been using bitbucket. Nor has it ever worked for anyone else on my team.
Does this work for anyone else? Is there some setting I need to change?
Ilya Alexander S
I'm still experiencing a reply by email not showing on the web interface.
Any hints? thanks
It looks like no one who works on bitbucket has commented on this issue in years. Maybe no one looks as issues marked "resolved", even if they're getting comments. Perhaps it would help to mention someone explicitly, such as @evzijst @zdavis @detkin @jespern @rrudnicki or @pauld. I'm guessing, based on context elsewhere, that they work on BB.
I reply to commits and comments on commits from my primary email—the same email that receives the messages—but they nearly always end up in a black hole. It's really annoying, basically one has to use this horror of a web interface—when one remembers. Only very rarely do emails go through. It might be an issue between bitbucket and the name-mangling horror known as office365.com. (I would much rather use another email address, but bitbucket requires my primary email to be the university-provided email to get on the Academic Plan. And somehow nearly all universities have sold out to Microsoft. I hate it.)