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Issue #3406 resolved

Cannot pull data and the source is unavailable

borialas-asad
created an issue

Hi,

Love your service but sadly ran into a problem yesterday which we can't quite figure out. We can push changes but when we try to pull, there is a HTTP Error 500 Internal Server Error also when we click on Source through the admin panel, we are getting the "Someone kicked over the Bucket" error... which reads "We have been notified and we will look into the problem."

Can you please get back to me on any details regarding this and when this would be rectified?

Thanks... our repository is https://bitbucket.org/borialas/hbuddy

Comments (5)

  1. Nicolas Venegas

    Hi

    Your repository is corrupt on our servers:

    $ hg verify
    checking changesets
    checking manifests
    crosschecking files in changesets and manifests
    checking files
     [redacted]
    631 files, 197 changesets, 1471 total revisions                                                                                             
    3 integrity errors encountered!
    (first damaged changeset appears to be 191)
    

    I can restore the repository at the revision of the parent of r191 and that should fix the problem.

    Let me know if you'd like me to do this, or even email us at support@bitbucket.org to continue with this issue.

    Regards

    Nicolas

  2. borialas-asad reporter

    Hi Nicolas,

    Thank you for such a quick reply :)

    It would be very kind of you if you could restore the repository to r191 like you suggested, much obliged!

    Best regards

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