Irrelevant emails being broadcast

I'm trying to get my sales team to enter bugs and feature requests directly into Bitbucket.

They want email notifications when

#An issue is assigned to them
#An issue which they have reported is updated
\\\\
But they only have two options\\\
#Be notified of every change to every ticket in a given repository
#Be notified of nothing

There is an option, when creating a ticket, to be notified of updates to that ticket. I'm not sure the functionality is working correctly. Even if it did, it would satisfy neither of the two cases detailed above.

BUT. If you guys had fixed my bug report [[https://bitbucket.org/site/master/issue/3299/gmail-parseable-token-in-email|gmail parseable token in email]] ... She could just filter using MS Outlook. It's such a tiny change to the output template - I find it difficult to understand why it hasn't been resolved.

Can the Bitbucket team offer any suggestions. Or am I stuck with a system (for the time being) which I can't get my staff to use?