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  1. Bitbucket Cloud
  2. BCLOUD-3672

SSH key problem on remote server

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      This isn't a bug. I'm just not very adept with SSH - I've gone through your troubleshooting guides and I still can't resolve the issue.

      I'm attempting to clone a git repository in a remote server, and I'm wondering if someone can help me troubleshoot. I've added my localhost rsa key to the remote host and to my bitbucket profile. when i run ssh git@bitbucket.org from my local machine it works fine. Below is the verbose output from the remote host when I run ssh -v git@bitbucket.org on the web server:

      {{

      {\\ #!python OpenSSH_4.3p2, OpenSSL 0.9.8e-fips-rhel5 01 Jul 2008\\ debug1: Reading configuration data /etc/ssh/ssh_config\\ debug1: Applying options for *\\ debug1: Connecting to bitbucket.org [207.223.240.181] port 22.\\ debug1: Connection established.\\ debug1: permanently_set_uid: 0/0\\ debug1: identity file /root/.ssh/identity type -1\\ debug1: identity file /root/.ssh/id_rsa type -1\\ debug1: identity file /root/.ssh/id_dsa type -1\\ debug1: loaded 3 keys\\ debug1: Remote protocol version 2.0, remote software version OpenSSH_5.3\\ debug1: match: OpenSSH_5.3 pat OpenSSH*\\ debug1: Enabling compatibility mode for protocol 2.0\\ debug1: Local version string SSH-2.0-OpenSSH_4.3\\ debug1: SSH2_MSG_KEXINIT sent\\ debug1: SSH2_MSG_KEXINIT received\\ debug1: kex: server->client aes128-ctr hmac-md5 none\\ debug1: kex: client->server aes128-ctr hmac-md5 none\\ debug1: SSH2_MSG_KEX_DH_GEX_REQUEST(1024<1024<8192) sent\\ debug1: expecting SSH2_MSG_KEX_DH_GEX_GROUP\\ debug1: SSH2_MSG_KEX_DH_GEX_INIT sent\\ debug1: expecting SSH2_MSG_KEX_DH_GEX_REPLY\\ debug1: Host 'bitbucket.org' is known and matches the RSA host key.\\ debug1: Found key in /root/.ssh/known_hosts:3\\ debug1: ssh_rsa_verify: signature correct\\ debug1: SSH2_MSG_NEWKEYS sent\\ debug1: expecting SSH2_MSG_NEWKEYS\\ debug1: SSH2_MSG_NEWKEYS received\\ debug1: SSH2_MSG_SERVICE_REQUEST sent\\ debug1: SSH2_MSG_SERVICE_ACCEPT received\\ debug1: Authentications that can continue: publickey\\ debug1: Next authentication method: publickey\\ debug1: Trying private key: /root/.ssh/identity\\ debug1: Trying private key: /root/.ssh/id_rsa\\ debug1: Trying private key: /root/.ssh/id_dsa\\ debug1: No more authentication methods to try.\\ Permission denied (publickey). }

      }}

      Any help with this would be greatly appreciated!
      Regards,
      Pete Thompson

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            legacy-bitbucket-user Legacy Bitbucket Cloud User (Inactive)
            45969290c008 pthompson
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