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Issue #6377 resolved

Big issue when signing up

Anonymous created an issue

Hi, I tried to sign up with my gmail emailaddress. I made a mistake in the password (not twice the same). And now, I always see the message "A user with that username already exists.". When trying to reset my password, I see "That e-mail address doesn't have a uniquely associated user account. Are you sure you've registered?".

So, it seems I'm stuck. Thanks for your help. François Vermaut

Comments (2)

  1. Brian Nguyen

    Hi François,

    It is possible that the username you are trying to use is indeed taken by a different person. Have you tried signing up with a slightly different username?

    Cheers, Brian

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