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  1. Bitbucket Cloud
  2. BCLOUD-6748

Can't associate google id with account

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      My account is miebster.

      When I try to login with my google account I see the following message:

      We noticed that there is an existing Bitbucket account associated with your email address. Log in to connect it with Google!

      So I enter my password and click next. I then get this error (100% of the time).

      Something went wrong.

      You can contact support or create a public issue if the problem persists.

      This might be useful in debugging the problem:

      b82061b6264c466db3b2658f52c2e7cf$fbe58a218adddbe6a7eaacd8a1429e29

      So I tried to create an account on the support website (why can't I use my bitbucket account for bitbucket support? seems really silly). But I can't create a support account because I never receive a confirmation email.

      I've clicked the re-send verification link a few times, it never works. I'm using gmail so I doubt that i sthe problem. Also I have received other bitbucket emails just fine, just not the support account verification.

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            legacy-bitbucket-user Legacy Bitbucket Cloud User (Inactive)
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