I can not resend confirmation email to my primary email account

Issue #8937 invalid
Fernando García
created an issue

Hello, back in December I sign up to bitbucket, it said that it had sent me the confirmation email, but I never got it. I waited a while and then I forgot about it, till now...

I'm trying to resend it using the Email addresses managing page, but it is impossible to send it to your primary account. I don't want to attach another account so is important to me to be able to send it there.

What should I do?

Thank you very much!

Comments (24)

  1. Gui

    I'm at some sort of limbo here.

    1) Website says it sent the verification and also re-sent it 2) Try to open a ticket to say the verification email is not being sent 3) Website asks me to log in 4) After "logging" it says I need to verify my email address and go back to (1)

  2. André Tavares

    Supposedly my primary email is confirmed but when I try to login in SourceTree it fails because it says the email wasn't verified but I have no way of re-verifying my primary email. This is annoying.

  3. Rain Naz

    I got BitBucket Account, now my SourceTree is expired from Trial, I created a new account with the same e-mail address as BitBucket as its recognized as not registered yet. Now I am waiting for verification.

    Spamming resend verification button, still none of email arrive. Just noted this issue almost 1 years ago . Still not fixed ?????

    UPDATE Suddenly I received my confirmation link after an hour.

  4. Alexander Gross

    Same here, I registered my Bitbucket account, on May 4th 2015. Back then I received an account activation email from noreply@mailer.atlassian.com and in Bitbucket settings my primary email looks alright, without a verification button. Now SourceTree has expired and I cannot register because of the Authorization Failed popup, it's identical to the screenshot in the above comment.

  5. Gavin Platt

    I had the same issue as Bruno (above) - couldn't register to use SourceTree. I was entering the email and password for my BitBucket account and getting the same Authorisation Failed as Bruno.

    To solve, I had to create an account at https://my.atlassian.com/ then reset my password. I could then 'register' to use SourceTree using the email/password for MyAtlassian.

  6. ismailyavuz-dev

    One of my friend also have the same infinite-loop:

    1) Website says it sent the verification and also re-sent it 2) Try to open a ticket to say the verification email is not being sent 3) Website asks me to log in 4) After "logging" it says I need to verify my email address and go back to (1)

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