Issue #9218 open

Link JIRA issue tracker from Bitbucket navigation (BB-10334)

Zach Shelton
created an issue

From a Bitbucket repository, there is no visible link to JIRA as the "Issue Tracker" for that repository -- even when the integration is set up correctly and commit message links are hyperlinked correctly. From the corresponding JIRA project, there is no link to the Bitbucket repo (aside from the various commit links in specific issues and activity feeds).

You may ask why I care about this. If I am looking at a commit message in BitBucket and it has tags in it that link to specific issue(s) in JIRA, and I can get from JIRA to the relevant commits, merges, and branches in BitBucket, then why does a missing header matter?

use case: Joe is a developer and begins work on this project by cloning the repo. He discovers a bug and wants to make sure that the lead developer is aware of it. He goes to the overview page in BitBucket, but does not see an "issue tracker" link in the header where one would appear if the project were using BitBucket's internal issue tracker. Since he is new to this project, he has not viewed detailed commit messages from other developers that link back to specific issues in JIRA. He concludes that this project does not have an associated issue tracker so decides to abandon his interest in the project.

please see:

I have the same basic issue linking between the Bitbucket repo and the associated page in Confleunce.

Comments (15)

  1. Erik van Zijst staff

    With OnDemand, you should see a link to the JIRA instance in the apps dropdown (I do understand that that is not exactly the same thing as having an issues tab). Is this is missing, then we can have a look at the configuration.

    home — Bitbucket 2014-04-02 11-43-38 2014-04-02 11-43-56.png

  2. Zach Shelton reporter

    That does not work. My company has one primary account for our JIRA OnDemand instance, and there is a corresponding BitBucket account (and it isn't me). That BitBucket account is the owner of our BitBucket repositories. When I am logged into JIRA and/or Confluence with the OnDemand account assigned to me by the company, that dropdown works as expected. But as soon as I switch to BitBucket, I am using a different account since those systems are separated. The dropdown then fails to point back to JIRA -- it becomes an advertising link:

    2014-04-02 14_23_18-collaborative-ondemand _ CERAPF — Bitbucket.png

  3. Erik van Zijst staff

    Right. The current JIRA/Confluence/etc integration is aimed at and scoped to teams and does not cater well to public repos that are accessible to any user.

    There is currently no way to connect the issues tab to an external issue tracker.

    I'll raise an internal issue for this though.

  4. Zach Shelton reporter

    note: I would not expect for the JIRA issue tracker content to appear wrapped in the BitBucket interface as if it were just another tab. I would be quite happy to have a link in the in the horizontal navigation menu that simply pointed to the external JIRA project.

    2014-04-03 12_33_49-zshelton_cdsc _ MyPublicScrapBook — Bitbucket.png

    That would make it clear to anyone browsing the repository that there IS an issue tracker. They may or may not have access to it once they try to follow the link, but at least they would know where to look.

  5. Andrew Stewart

    I don't mean to hijack this issue thread, but it'd be nice to just at least be able to edit the links in the navigation menu in bitbucket so one could point to their JIRA OnDemand instance.

  6. Brian Holt

    Agreed, I am unable to modify by bitbucket menu to link back to my Jira OnDemand and Confluence instances. This seems lik eit should work by default.

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