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Issue #9821 new

An unexpected error in resolving an issue does not re-enable "Change" button (BB-10865)

Anonymous created an issue

As in title and in screenshot below:


When An unexpected error occurred message appears, "please wait" loader does not stop spinning and Change button does not regain enabled state.

To retry operation, user must:

  • copy entered text to clipboard,
  • refresh page,
  • click Resolve,
  • paste / enter reason again,
  • again click Change.

Quite not convenient.

Note: refreshing page is a must. Clicking Cancel and Resolve again without refreshing page, reopens dialog in the same, unusable state. Clicking Cancel button does not "reset" dialog to initial state, when error previously occured.