The Active Call Page is a page on the Libris Dashboard that can be viewed by the partner within their automation system via the integrtaion. The Active Call Page URL is sent along with a Fall or Normal (button press event). The operator has the option to click on the link and open up the page to view the map.

Please see Authentication section to understand the various methods by which authentication can be done.

One popular method used y our partners is token authentication. If using token the link looks like:

STAGE: http://stage.bluelibris.com/call_center?caller_id=6396035639&nonce=1486572782&proof=9bb31ecb5fbcd52bbb19ab00ba996cd7c927df67d6c62c1519bac07d7036f4c8

PRODUCTION: http://na.bluelibris.com/call_center?caller_id=6396035639&nonce=1486572782&proof=9bb31ecb5fbcd52bbb19ab00ba996cd7c927df67d6c62c1519bac07d7036f4c8

Sample Active Call Page: