Can't clone Bamboo plan due to TFS plugin error

[Amauri Toscano]

Hello We recently upgrade Bamboo to version 6.5.0 and it worked for a week, suddenly we started encountering the error below. Disabling the TFS plugin allows us to clone Bamboo build plans, however there are groups that use the TFS plugin so we can't keep it disabled.

Please have someone work on this issue right away, as this is a major Production issue in our firm. thanks Amauri Toscano 203-742-6713

Internal server error
Go to...
Site homepage
A system error has occurred - our apologies!
Please create a problem report on our support system at https://support.atlassian.com with the following information:

a description of your problem and what you were doing at the time it occurred
cut & paste the error and system information found below
attach the atlassian-bamboo.log log file found in your application home.
We will respond as promptly as possible.
Thank you!
Version: 6.5.0
Build: 60509
Build Date: 20 Apr 2018

Request information:
Request URL: http://aqrbamboo.aqrcapital.com/build/admin/create/clonePlan.action
Scheme: http
Server: aqrbamboo.aqrcapital.com
Port: 80
URI: /build/admin/create/clonePlan.action
Context path:
Servlet path: /build/admin/create/clonePlan.action
Path info:
Query string: planKeyToClone=
Stack Trace:

java.lang.NullPointerException: Plugin container accessor is null. Plugin: com.stellarity.bamboo.tfs-repository-plugin. Module name: com.stellarity.bamboo.repository.TfsRepository.
    at com.google.common.base.Preconditions.checkNotNull(Preconditions.java:250)
    at com.atlassian.plugin.module.ClassPrefixModuleFactory.createModule(ClassPrefixModuleFactory.java:32)
    at com.atlassian.plugin.module.PrefixDelegatingModuleFactory.createModule(PrefixDelegatingModuleFactory.java:88)
    at com.atlassian.bamboo.plugin.descriptor.AbstractBambooModuleDescriptor.createModule(AbstractBambooModuleDescriptor.java:26)
    at com.atlassian.bamboo.plugin.descriptor.AbstractBambooModuleDescriptor.access$000(AbstractBambooModuleDescriptor.java:17)
    at com.atlassian.bamboo.plugin.descriptor.AbstractBambooModuleDescriptor$2.call(AbstractBambooModuleDescriptor.java:91)
    at com.atlassian.bamboo.plugin.BambooPluginUtils.callUnsafeCode(BambooPluginUtils.java:53)
    at com.atlassian.bamboo.plugin.descriptor.AbstractBambooModuleDescriptor.getModule(AbstractBambooModuleDescriptor.java:99)
    at com.atlassian.bamboo.plugin.descriptor.RepositoryModuleDescriptorImpl.getModule(RepositoryModuleDescriptorImpl.java:61)
    at com.atlassian.bamboo.plugin.descriptor.RepositoryModuleDescriptorImpl.getModule(RepositoryModuleDescriptorImpl.java:26)
    at com.atlassian.bamboo.vcs.configuration.legacy.LegacyRepositoryModuleDescriptor.getLegacyModule(LegacyRepositoryModuleDescriptor.java:270)
    at com.atlassian.bamboo.vcs.configuration.legacy.LegacyRepositoryModuleDescriptor.getName(LegacyRepositoryModuleDescriptor.java:128)
    at java.util.Comparator.lambda$comparing$77a9974f$1(Comparator.java:469)
    at java.util.Comparator.lambda$thenComparing$36697e65$1(Comparator.java:217)
    at java.util.TimSort.binarySort(TimSort.java:296)
    at java.util.TimSort.sort(TimSort.java:221)
    at java.util.Arrays.sort(Arrays.java:1512)
    at java.util.ArrayList.sort(ArrayList.java:1454)
    at java.util.stream.SortedOps$RefSortingSink.end(SortedOps.java:387)
    at java.util.stream.AbstractPipeline.copyInto(AbstractPipeline.java:482)
    at java.util.stream.AbstractPipeline.wrapAndCopyInto(AbstractPipeline.java:471)
    at java.util.stream.ReduceOps$ReduceOp.evaluateSequential(ReduceOps.java:708)
    at java.util.stream.AbstractPipeline.evaluate(AbstractPipeline.java:234)
    at java.util.stream.ReferencePipeline.collect(ReferencePipeline.java:499)
    at com.atlassian.bamboo.vcs.module.VcsRepositoryManagerImpl.getAvailableRepositoryDescriptors(VcsRepositoryManagerImpl.java:45)
    at com.atlassian.bamboo.ww2.actions.build.admin.create.CreateChain.initVcsTypeSelectors(CreateChain.java:160)
    at com.atlassian.bamboo.ww2.actions.build.admin.create.CreateChain.doDefault(CreateChain.java:149)
    at sun.reflect.GeneratedMethodAccessor6006.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    at java.lang.reflect.Method.invoke(Method.java:498)
    at ognl.OgnlRuntime.invokeMethod(OgnlRuntime.java:899)
    at ognl.OgnlRuntime.callAppropriateMethod(OgnlRuntime.java:1544)
    at ognl.ObjectMethodAccessor.callMethod(ObjectMethodAccessor.java:68)
    at com.opensymphony.xwork2.ognl.accessor.XWorkMethodAccessor.callMethodWithDebugInfo(XWorkMethodAccessor.java:96)
    at com.opensymphony.xwork2.ognl.accessor.XWorkMethodAccessor.callMethod(XWorkMethodAccessor.java:88)
    at ognl.OgnlRuntime.callMethod(OgnlRuntime.java:1620)
    at ognl.ASTMethod.getValueBody(ASTMethod.java:91)
    at ognl.SimpleNode.evaluateGetValueBody(SimpleNode.java:212)
    at ognl.SimpleNode.getValue(SimpleNode.java:258)
    at ognl.Ognl.getValue(Ognl.java:470)
    at ognl.Ognl.getValue(Ognl.java:434)
    at com.opensymphony.xwork2.ognl.OgnlUtil$3.execute(OgnlUtil.java:371)
    at com.opensymphony.xwork2.ognl.OgnlUtil.compileAndExecuteMethod(OgnlUtil.java:423)
    at com.opensymphony.xwork2.ognl.OgnlUtil.callMethod(OgnlUtil.java:369)
    at com.opensymphony.xwork2.DefaultActionInvocation.invokeAction(DefaultActionInvocation.java:436)
    at com.opensymphony.xwork2.DefaultActionInvocation.invokeActionOnly(DefaultActionInvocation.java:291)
    at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:252)
    at com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:100)
    at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
    at com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:100)
    at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
    at com.atlassian.bamboo.ww2.interceptors.FieldErrorUsageVerifier.intercept(FieldErrorUsageVerifier.java:43)
    at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
    at com.atlassian.bamboo.ww2.interceptors.JSONValidationInterceptor.doIntercept(JSONValidationInterceptor.java:60)
    at com.atlassian.bamboo.ww2.interceptors.AbstractBambooInterceptor.intercept(AbstractBambooInterceptor.java:25)
    at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
    at com.atlassian.bamboo.ww2.interceptors.SimpleConversionErrorInterceptor.intercept(SimpleConversionErrorInterceptor.java:64)
    at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
    at com.atlassian.bamboo.ww2.interceptors.BambooXsrfTokenInterceptor.doIntercept(BambooXsrfTokenInterceptor.java:69)
    at com.atlassian.bamboo.ww2.interceptors.AbstractBambooInterceptor.intercept(AbstractBambooInterceptor.java:25)
    at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
    at com.opensymphony.xwork2.interceptor.ParametersInterceptor.doIntercept(ParametersInterceptor.java:134)
    at com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:98)
    at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
    at org.apache.struts2.interceptor.FileUploadInterceptor.intercept(FileUploadInterceptor.java:246)
    at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
    at com.opensymphony.xwork2.interceptor.ModelDrivenInterceptor.intercept(ModelDrivenInterceptor.java:99)
    at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
    at com.opensymphony.xwork2.interceptor.ChainingInterceptor.intercept(ChainingInterceptor.java:157)
    at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
    at com.opensymphony.xwork2.interceptor.PrepareInterceptor.doIntercept(PrepareInterceptor.java:174)
    at com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:98)
    at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
    at org.apache.struts2.interceptor.I18nInterceptor.intercept(I18nInterceptor.java:123)
    at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
    at com.atlassian.bamboo.security.acegi.intercept.web.WebworkSecurityInterceptor.intercept(WebworkSecurityInterceptor.java:47)
    at com.atlassian.bamboo.security.acegi.intercept.web.WebworkSecurityInterceptorProxy.intercept(WebworkSecurityInterceptorProxy.java:26)
    at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
    at com.opensymphony.xwork2.interceptor.ParametersInterceptor.doIntercept(ParametersInterceptor.java:134)
    at com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:98)
    at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
    at com.atlassian.bamboo.ww2.interceptors.PaginationAwareInterceptor.doIntercept(PaginationAwareInterceptor.java:87)
    at com.atlassian.bamboo.ww2.interceptors.AbstractBambooInterceptor.intercept(AbstractBambooInterceptor.java:25)
    at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
    at com.atlassian.bamboo.ww2.interceptors.StatisticsAwareInterceptor.doIntercept(StatisticsAwareInterceptor.java:35)
    at com.atlassian.bamboo.ww2.interceptors.AbstractBambooInterceptor.intercept(AbstractBambooInterceptor.java:25)
    at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
    at com.atlassian.bamboo.ww2.interceptors.ResultsListAwareInterceptor.doIntercept(ResultsListAwareInterceptor.java:38)
    at com.atlassian.bamboo.ww2.interceptors.AbstractBambooInterceptor.intercept(AbstractBambooInterceptor.java:25)
    at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
    at com.atlassian.bamboo.ww2.interceptors.NavigationAwareInterceptor.doIntercept(NavigationAwareInterceptor.java:100)
    at com.atlassian.bamboo.ww2.interceptors.AbstractBambooInterceptor.intercept(AbstractBambooInterceptor.java:25)
    at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
    at com.atlassian.bamboo.ww2.interceptors.BuildResultsSummaryAwareInteceptor.doIntercept(BuildResultsSummaryAwareInteceptor.java:53)
    at com.atlassian.bamboo.ww2.interceptors.AbstractBambooInterceptor.intercept(AbstractBambooInterceptor.java:25)
    at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
    at com.atlassian.bamboo.ww2.interceptors.ResultsSummaryAwareInteceptor.doIntercept(ResultsSummaryAwareInteceptor.java:56)
    at com.atlassian.bamboo.ww2.interceptors.AbstractBambooInterceptor.intercept(AbstractBambooInterceptor.java:25)
    at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
    at com.atlassian.bamboo.ww2.interceptors.ChainAwareInterceptor.doIntercept(ChainAwareInterceptor.java:93)
    at com.atlassian.bamboo.ww2.interceptors.AbstractBambooInterceptor.intercept(AbstractBambooInterceptor.java:25)
    at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
    at com.atlassian.bamboo.ww2.interceptors.AroundInterceptor.intercept(AroundInterceptor.java:21)
    at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
    at com.atlassian.bamboo.ww2.interceptors.ConditionalActionInterceptor.intercept(ConditionalActionInterceptor.java:87)
    at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
    at com.opensymphony.xwork2.interceptor.StaticParametersInterceptor.intercept(StaticParametersInterceptor.java:199)
    at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
    at com.atlassian.bamboo.ww2.interceptors.AroundInterceptor.intercept(AroundInterceptor.java:21)
    at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
    at org.apache.struts2.interceptor.ServletConfigInterceptor.intercept(ServletConfigInterceptor.java:171)
    at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
    at com.opensymphony.xwork2.interceptor.AliasInterceptor.intercept(AliasInterceptor.java:201)
    at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
    at com.opensymphony.xwork2.interceptor.ExceptionMappingInterceptor.intercept(ExceptionMappingInterceptor.java:193)
    at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
    at com.opensymphony.xwork2.interceptor.ChainingInterceptor.intercept(ChainingInterceptor.java:157)
    at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
    at com.atlassian.bamboo.ww2.interceptors.PlanLimitAwareInterceptor.doIntercept(PlanLimitAwareInterceptor.java:36)
    at com.atlassian.bamboo.ww2.interceptors.AbstractBambooInterceptor.intercept(AbstractBambooInterceptor.java:25)
    at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
    at com.atlassian.bamboo.ww2.interceptors.BuildConfigurationInterceptor.doIntercept(BuildConfigurationInterceptor.java:40)
    at com.atlassian.bamboo.ww2.interceptors.AbstractBambooInterceptor.intercept(AbstractBambooInterceptor.java:25)
    at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:247)
    at org.apache.struts2.factory.StrutsActionProxy.execute(StrutsActionProxy.java:53)
    at org.apache.struts2.dispatcher.Dispatcher.serviceAction(Dispatcher.java:579)
    at org.apache.struts2.dispatcher.ExecuteOperations.executeAction(ExecuteOperations.java:81)
    at org.apache.struts2.dispatcher.filter.StrutsExecuteFilter.doFilter(StrutsExecuteFilter.java:88)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
    at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39)
    at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:58)
    at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:24)

[Sergey Podobry]

Please try to uninstall and install the plugin again. Also what Bamboo version did you have prior to update?

[Amauri Toscano]

We upgrade from Bamboo version 5.12.3.1 to version 6.5.0.

We uninstalled and re-installed the plugin, it is working for now but the same thing happened when we were upgrading to version 6.5.0. We would like to know when you will find a fix for this issue. thanks

[Sergey Podobry]

So currently everything works and doesn't block you?

I'll contact Atlassian guys as upgrade is their responsibility (the plugin does nothing on Bamboo upgrade).

[Amauri Toscano]

I don't think I was clear enough. This plugin is breaking Bamboo. When the issue happens, we can't clone a build plan due to the error we receive. I already opened a ticket with Atlassian and I know they are gong to say the issue is with the plugin, because the error message is clearly pointing to the plugin. My company is paying a lot of money for this plugin and we at least should get a better answer then to contact Atlassian. Trust me, we only use this plugin due to one group that still uses TFS and as soon as the migrate we will stop using this plugin, as its only been causing us issues from day one.

[Sergey Podobry]

Hi @toscanoa,

Unfortunately we couldn't reproduce the issue at our lab - everything works fine.

I have several questions:

1. How did you do the update? Inplace or via import-export?
2. Have you tried cleaning up the plugins cache (<bamboo-home>/caches)?
3. Could you send a Bamboo startup log?
4. Are there any news from Atlassian support?

Sorry for the inconvenience.

[Amauri Toscano]

First we had to remove the TFS plugin Then we upgraded using the Bamboo 6.5.0 msi, upgrade worked fine We then installed the TFS plugin Once we encountered the issue which only occurred one week later for some weird reason, we then paused the Bamboo server, stopped the Bamboo service, uninstalled the TFS plugin, removed the plugins cache, restarted the Bamboo service. Its working fine now, but we are monitoring and expecting to give us issues again, since it happened once. Atlassian support as expected said this is a third party plugin and they don’t support third party plugins.

[Sergey Podobry]

We believe this is a corruption of the plugin cache. In this issue (https://community.atlassian.com/t5/Bamboo-questions/Remote-Agent-gitv2-not-available/qaq-p/858832) a built-in git plugin failed to load and cache cleanup solved the issue.