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Changes can no longer be saved

Issue #10 resolved
Former user created an issue

Dear Sir or Madam,

Changes can no longer be saved. The loading animation spins endlessly. See video: https://drive.google.com/file/d/1r3akSIvHkH-W0ykxDIt9M8dM1yOBasFZ/view

What can we do?

Kind Regard

Comments (10)

  4. Former user Account Deleted

    I did further digging. It seems that the Macro saves/retrieves its payload through a query parameter instead of using the request body. I can’t follow why this was done. Especially since the payload is JSON 🙃. Logically as the Gantt Chart gets bigger at some point you hit the maximum allowed http header size of your web server. In our case it was tomcat that comes with the confluence docker image. Increasing the maximum http header size from 8192 (default) to 32768 did solve the issue for us.

  5. Raj

    Hi Michael Rudolph,
    How do we increase the header size can you please help us with the steps to be followed to resolve this.

    Thanks,
    Raj

  6. Former user Account Deleted

    Hi Raj,

    this highly depends on how you have Confluence deployed. Consequently, I can only give you some pointers:

    • In case you are using the official confluence docker image, you can increase the maximum http header size of the included tomcat server by using the ATL_TOMCAT_MAXHTTPHEADERSIZE environment variable. I have set it to 32768.
    • You have to ensure that your version of the docker image supports setting ATL_TOMCAT_MAXHTTPHEADERSIZE. I have tested it with 6.13.21-adoptopenjdk8.
    • If you are running behind a reverse proxy, you might need to check its configuration concerning http header size.

    Kind Regards,
    Michael

    ‌

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Type
bug
Priority
critical
Status
resolved
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