[TIME-155] Issue with Project Pivot report Plugin
HI Team,
We had issue on Project Pivot report. When we choose the optional field namely (field : Project (Optional) and Filter Optional) ). We are getting following error when choose the mentioned optional field .. please let me know if we have to do anything from our end .
System Error
A system error has occurred.
Please try submitting this problem via the Support Request Page
Otherwise, please create a support issue on our support system at http://support.atlassian.com with the following information:
a description of your problem
cut & paste the error and system information found below
attach the application server log file ( Could not find atlassian-jira.log in current working directory )
Cause:
java.lang.ClassCastException
Stack Trace: hide
java.lang.ClassCastException
By 30053991/Swaroop on Mon, 30 May 2011 23:31:42 -0700
Comments (9)
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reporter -
reporter I am sorry , could you let me know where can i find this stack trace for ClassCastException . Actually i am new to JIRA and this is my first support ticket .
thanks in advance
SwaroopBy 30053991 on Wed, 8 Jun 2011 07:43:03 -0700
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reporter Hi Andrew,
The catalina.out file is 300+ MB is that ok if i can split it to 10 MB abnd attach or do you have any FTP where i can upload ?
thanks
SwaroopvBy 30053991 on Thu, 9 Jun 2011 02:56:49 -0700
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reporter Hi Andrew,
Please find the stack trace file "Catalina.zip" (catalina.out) at https://public.me.com/la.art
please let me know if you still need any help , as we have to fix this asap
Thanks
SwaroopBy 30053991 on Mon, 13 Jun 2011 05:43:19 -0700
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reporter Hi Andrew
We are really running out of time with this issue, we have to pull up the report tomorrow, any help from you will be highly appreciated
Thanks in advance
SwaroopBy 30053991 on Mon, 13 Jun 2011 08:23:34 -0700
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reporter Good day Andrew,
I have reinstalled the Plugin and restarted the JIRA instance , however this issue is still there.
Coudl you please help me ? we have to pull the report tommrowThanks in advance
SwaroopBy 30053991 on Wed, 15 Jun 2011 13:17:26 -0700
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reporter We installed ver 2.0 on our Jira 4.0 and it worked fine
Sorry for not trying that , we were beeing reinstalling the 1.9 .
thanks for your time
By 30053991 on Thu, 16 Jun 2011 01:38:57 -0700
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reporter Ok, great
By azhdanov on Thu, 16 Jun 2011 02:08:13 -0700
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reporter - removed version
Removing version: 2.2.9 (automated comment)
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Hi, is it possible to see stack trace for ClassCastException?
By azhdanov on Sun, 5 Jun 2011 14:36:22 -0700