[TIME-217] Timesheet gadget not working (unable to load json data)
Hello, I can see there are similar issues like this, however looks like we don't fall under those iterms conditions.
Problem: TimeSheet Group gadget gives the following error: An internal server error occurred when requesting resource /rest/timesheet-gadget/1.0/timesheet.json. By clicking on the url, we get the HTTP Status 404 error. If I change the Jira context (from /jira to /), I am able to see the plain-text html when clicking on that url.
- Problem appears with both plugin versions: 2.2.2 and 2.2.5
- Problem appears with both plain http and https
- It appears also when changing the context (from /jira to /)
- Tomcat is not listening on port 8443 : should not be a redirection problem
Do you have any advice to troubleshoot/solve the issue? We are out of ideas
By rdemarco/Rosa De Marco on Wed, 18 Jan 2012 07:31:47 -0800
Comments (4)
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reporter -
reporter Sorry, don't have any idea what can be the problem.
By azhdanov on Tue, 24 Jan 2012 05:15:23 -0800
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reporter Andrew,
any suggestion to troubleshoot the issue?Which level of DEBUG should I enable to better investigate the issue?
By rdemarco on Tue, 24 Jan 2012 05:51:00 -0800
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reporter Not sure, you may want to look through HTTPS related issues, e.g. start with issue
#212"[TIME-212] Time Sheet gadget doesn't work over SSL (HTTPS)"
Or may be you should set properly base url in jira options, see http://confluence.atlassian.com/display/JIRA/Configuring+JIRA+OptionsBy azhdanov on Tue, 24 Jan 2012 06:03:53 -0800
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Hi,
I disabled the SSL, this time the gadget simply hangs (no error displayed).
I turned on the DEBUG logging, and I noticed the following exception (on different xml):
can you please have a look?
By rdemarco on Fri, 20 Jan 2012 17:46:22 -0800