The report generated selecting the option "All Projects" is always empty

[BNT]

In the form TimeSheet report configuration, if I select project option "All projects", the resulted report contains only empty tables. I could reproduce the same problem with both versions 2.3.15 and 2.3.16! JIRA version is 2.5.10

No special options combination is required to reproduce the bug.

For instance if I leave all the other fields empty like in the following sample

https://jira.ti.ch:8443/secure/ConfigureReport.jspa?startDate=&endDate=&targetUser=&targetGroup=&priority=&projectid=&filterid=&projectRoleId=&groupByField=&moreFields=&selectedProjectId=11309&reportKey=jira-timesheet-plugin%3Areport&Next=Next

[BNT]

JiraTimeSheet Report jars (2.3.15 and 2.3.16) are both patched by me following the solution describe in https://answers.atlassian.com/questions/153863/time-sheet-reports-don-t-open-in-jira-5-2-7 to resolve the very long operation timeout problem!

[Andriy Zhdanov]

Issue #347 duplicate?

[BNT]

If I select a project the report is generated as expected, no matter if I select a username or not (uppercase or lowercase makes no difference) Only if I select "All project" the report appears to be blank! thank's a lot

[Andriy Zhdanov]

It still sounds as issue #347. Do you use external user directory? Are your userids mixed cased? Also did it work before, and what changed, beside the customization?

[BNT]

I restart the JIRA server and now the report don't work with user option like issue #347!!! Maybe I say wrong before? I'm sure it worked fine... I don't know!

I change the file jira/home/jira-config.properties and added the property jira.timesheet.plugin.preserveWorklogAuthorCase=true and restart jira. No benefits!

we user external user directory (LDAP AD) and the userid are mixed cased We migrated yesterday by: JIRA v4.4.5 to JIRA 5.2.10 FECRU v2.7.10 to FECRU 2.10.4 TimeSheetReport i dont know to TimeSheetReport v2.3.15 bafore and today to v2.3.15

[Andriy Zhdanov]

The option is added in 2.3.16.

[BNT]

Now it works with user option (how I said before), maybe JIRA need time to self-synchronize with the external user directory (sorry). The reports problem relates to the "project option" field (project field value "All Projects" produce no visibles results)

[BNT]

I work with this version (2.3.16 patched) since this morning! All the discussion relates to this version.

[BNT]

Now it work fine even with the project option! Maybe JIRA really need time to wake-up? A restart is anyway necessary!! Thank's a lot for your collaboration :-)

[Andriy Zhdanov]

Great, it may be because of a lot installing re-installing plugin, but JIRA restart is the most helpful usually. And I'm sorry these properties require restart. Thank you too!

[Andriy Zhdanov]

Removing version: 2.3.15 (automated comment)