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Mismatch of hours in different reports

Issue #366 invalid
Former user created an issue

Noticed that the hours for the same resource and same day when looked on the JIRA Timesheet Report are different. Please see the attached screen shots.

Comments (13)

  2. Andriy Zhdanov

    Hi Sumanth,

    Could you please clarify, on html view you see 0 hours, then you click Excel view, and you get 3 records?

    What are report configuration in this case? Is it default for currently logged user? Just dates are specified?

    Is it viewed by different users?

    Thank you.

  3. Former user Account Deleted

    Could you please clarify, on html view you see 0 hours, then you click Excel view, and you get 3 records? Yes. This is happening only for one user... I am not noticing this for any other users.

    What are report configuration in this case? Is it default for currently logged user? Just dates are specified? Username of the user for who the report is needed is provide with the date range.

    Is it viewed by different users?

    multiple users who wanted to view the timesheet report for this impacted user was reported.

  5. Former user Account Deleted

    the timezone settings for the users are same - Chicago. regarding Version number - can you tell me how to look for it?

  6. Andriy Zhdanov

    You can see it in Administration-Plugins. see JIRA Timeshet and Gadgets in User-Installed Plugins

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