- attached Dashboard 2.png
The Gadget Time Shett not load the result
We have a problem!
The Gadget Time Shett not load the result of the consultation by the filter _ADD Work Log. Filter: issuetype in ("ADD - DESARROLLAR PROYECTO", "ADD - MANTENIMIENTO", "ADD - Sub TAREA ", "ADD - Sub TAREA con VALIDACIÓN", "ADD - TAREA", "ADD - TAREA VALIDACION", "ADD TAREA VERIFICACION - VALIDACION", "DIM - Diseño / Maquetación") AND assignee was in (membersOf("ADD")) The result returns, 30292 results... We expect urgent response!
Comments (23)
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Account Deleted -
Hi Alvaro,
Could you please check jira.log? It might be an OutOfMemory.
Also what version of plugin are you using?
Thank you.
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Account Deleted I could tell ud, how and where to check this on my system?
Thanks!
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Logs are located in JIRA's configured home directory.
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Account Deleted Andriy Zhdanov, copy Atlassian response according to your comments.
I hope you can tell me where the error may be because this was in common use for our production
Thanks!
Hi Alvaro, I’ve checked the memory usage of your instance on the past month, and it never got over the memory available to it, so it never had an OutOfMemory problem. The version installed in OnDemand for your site is still 2.7.5. Kind Regards, Clarissa Gautério Atlassian Support
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Hi Alvaro,
But I can't help without an error message. May be you can try Report with the same filter, it may give some more information.
Thank you.
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Account Deleted From Atlassian direccionaron me to you, for all your tests do not have a conclusion.
I do not know what else I can do. only I have a Gadget that from one day to another, stopped working.
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So, Timesheet Report with the same filter works fine? Also if you remove and add gadget back with the same filter, does it work?
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Account Deleted We already did all those prebas, but it does not work.
We changed the names of the filter, load a new gadget, the query is the same as always.
It does not work
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And what about Timesheet Report?
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Account Deleted Andry What is this?
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Projects - Reports - Timesheet Report
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Account Deleted Always gives me empty, regardless of the dates set!
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Could you please provide screenshot?
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Hi Alvaro,
Are you going to provide screen shot? Or is it working now?
Thank you.
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Account Deleted This is now...
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I mean Timesheet Report screen shot.
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Account Deleted This?
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Yes, so it works. Could you please try removing existing gadget and adding new? In dashboard management.
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Account Deleted Seems to be working if I change the gadget!
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There must be some be use case that caused it, if it happens again, please try to remember what you did before, and also if possible check javascript errors in the browser.
Meanwhile I close the issue, please reopen when needed.
Thank you.
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- changed status to resolved
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- removed version
Removing version: 2.7 (automated comment)
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