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purchase problem

Issue #632 closed
Győző Ferenc Füle created an issue

Dear Andriy,

I am a lead developer at University of Szeged (Hungary), we bought your product, got a license key, but the timesheet always shows "UNREGISTERED" license. It seems to be a trial version... I attached the invoice from order, please look after our checkout.

Thank Gyozo Fule

Comments (3)

  1. Andriy Zhdanov

    Hi Gyozo,

    It may be that your JIRA license tier does not match plugin. Could you please check what is the error when you mouse over or clock the UNREGISTERED mark? If this is the case, please contact Atlassian sales team to help you fix that.

    Thank you.

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