Tempo Account Custom Field no longer available
After Tempo Cloud updated to latest version this night we can no longer access "Account" (Tempo Account Custom Field).
We can no longer use Time Reports or the Timesheets gadget.
These are vital to us to in our work.
https://kentorpublic.atlassian.net
Best regards,
Mats
Comments (5)
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Hi Mats,
I might have misunderstood the problem. Could you please clarify what is the problem/error in the case when your try to access Account Tempo Custom Field?
Thank you.
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reporter The time reports gadget where we used to see logged time per user, day/week and group by Account (a custom tempo account) we can no longer access newly logged time. This occured after the Tempo Cloud upgrade.
In the screen dump you can see customfield_12400 where it used to say account. I can no longer choose account as a group by value.
Same problem with the Time Reports page when trying to generate reports.
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- changed status to resolved
Newly time logged using Tempo will not appear because of https://bitbucket.org/azhdanov/jiratimesheet/issues/1094/time-reports-getting-no-data
However, Account field may have just changed it's id, so it might be necessary to reconfigure gadget.
Though, it does not make much sense, because of the former problem. Solution so far is to chose between Tempo or Time Reports.
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- removed component
Removing component: Time Sheet report and gadget (automated comment)
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Hi Mats,
This is known problem, with no solution yet, please see https://bitbucket.org/azhdanov/jiratimesheet/issues/1094/time-reports-getting-no-data also.
Thank you.