Time Reports Cloud: saved report with JQL fails

Issue #1040 resolved
Ignacio Pulgar Martín created an issue

Hi Andriy,

Have a look at the attached video for explaining this bug in 1 minute.

Best regards,

Ignacio Pulgar

Comments (15)

  1. Andriy Zhdanov

    Hi Ignacio,

    I could not reproduce exactly the same problem, but have found and fixed a similar problem. Please let me know if it works for you now.

    Thank you.

  2. Ignacio Pulgar Martín reporter

    Good morning Andriy,

    I've just reproduced this issue again with the same results shown in the video.

    Regards

  3. Ignacio Pulgar Martín reporter

    The errors are about the favicon and our custom logo not being loaded, so it might have nothing to do with this issue.

  4. Ignacio Pulgar Martín reporter

    All JIRA Cloud instances seem to be experiencing problems showing uploaded images, as well as adding attachments.

    Have already opened a couple of support requests with Atlassian Support.

  5. Andriy Zhdanov

    Hi Ignacio.

    Ok, I've finally managed to reproduce the problem and I think have fixed it, please let me know if not.

    Thank you.

  6. Ignacio Pulgar Martín reporter

    Hi Andriy,

    This bug seemed to be fixed, as the behaviour shown in the video wasn't reproduced.

    But, if you close your browser and load again the same saved filter with the JQL parameter, then the behaviour shown in failure.jpg arises.

    Can you reproduce it?

  7. Ignacio Pulgar Martín reporter

    Good morning Andriy,

    The unexpected behaviour shown in failure.jpg consists of the JQL being:

    project = TJS AND component = component1
    

    but issues from other projects and components are being retrieved (see areas highlighted in yelow in the jpg file).

    Regards

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