Time Reports does not load in Jira Server

[Ivan Lopez]

Hello.

Yesterday, I updated Jira from version 6.4.12 to versión 7.2.7 and the plugin does not load correctly.

I need to restart the instance several times until the plugin loads.

The plugin not generate any error log traces, only, Jira generate an error in the plugin load.

I am using the version 3.0.7.8.

Thank you for the attention.

Regards.

[Andriy Zhdanov]

Hi Ivan,

Could you please check there is no old version in JIRA HOME, e.g. using `find $JIRA_HOME -name jira-timesheet-plugin*.jar"

Also you may uninstall current version and install (latest) again.

Thank you.

[Ivan Lopez]

I found the plugin in /var/atlassian/application-data/jira/plugins/installed-plugins

plugin.1073352204025505104.jira-timesheet-plugin-3.0.7.8.jar

[Andriy Zhdanov]

It looks ok, so please try reinstalling.

[Ivan Lopez]

Ok, I have re installed the plugin and the instance reboots normally.

Thanks for the attention.

[Andriy Zhdanov]

Great, I assume it works, please let me know if not.

Thank you.