Time sheet gadget does not show for some projects at particular time

[monika agarwal]

Some projects are reporting time sheet gadget errors. gadget is not showing time. Project - Cargill project - work log is not appearing between 6 may to 13 may. rest of the work logs are appearing on adding the groups of the project. I have also tried this by adding project in settings but same results. Between these particular dates data is not appearing.

[Andriy Zhdanov]

Hi Monika,

Could you please check issue#1082 if this is possible duplicate?

Thank you.

[monika agarwal]

Yes we can say. Because team can't see the work log in particular time period.

[Andriy Zhdanov]

Do time entries appear for that days if you change displayed period to 2 or 3 weeks?

Looks like something goes wrong when you move -1 week, so it does not show data at all. Could you please check jira.log for errors?

[monika agarwal]

Should i check the logs between these dates because i have checked yesterday logs and create a time sheet gadget for this project and I didn't find any error regarding this in yesterday logs.

[Andriy Zhdanov]

Error (if any) should appear when you try to load gadget, and it does not show data.

Could you please also check if there is javascript error in Browser Developer Console?

[monika agarwal]

I have checked no errors are coming in developer console. Can you please suggest what type of errors will come in the jira.log. I can recheck all the logs from this weekend. Hope it helps to find the issue

[Andriy Zhdanov]

Hi Monika,

Could you please clarify, is this issuel also solved, same as issue#1097?

Thank you.

[monika agarwal]

Hi Andriy,

Apologies for late response. This issue resolves because we check this project name same appears in time sheet configurations list without alphabetical order. another we have is not solved yet.