Missing Group by Field

[Erwin Smith]

Hi, This morning when I logged on to work I noticed a field that I need for grouping timesheets is missing. I rely heavily on the Client Group By field. All that shows is Client POC, which produces a blank page.

Please help, this is critical for me.

[Andriy Zhdanov]

Hi Erwin,

Could you please open https://your-company.atlassian.net/rest/api/2/field in your browser and share with me what you get for the customfield_10801 and customfield_10400? You shoud change your-company for your instance, and get something like the following:

{
  "id": "customfield_10100",
  "name": "Test Select Field",
  "custom": true,
  "orderable": true,
  "navigable": true,
  "searchable": true,
  "clauseNames": [
    "cf[10100]",
    "Test Select Field"
  ],
  "schema": {
    "type": "string",
    "custom": "com.atlassian.jira.plugin.system.customfieldtypes:select",
    "customId": 10100
  }
}

Thank you.

[Erwin Smith]

Hi Andriy, "id":"customfield_10801","key":"customfield_10801","name":"Billable" "id":"customfield_10400","key":"customfield_10400","name":"Client"

Those are both custom fields that I would need to group by, especially 10400

Let me know if I can help in any other way, and thanks for your quick reply!

[Andriy Zhdanov]

Issue #1116 was marked as a duplicate of this issue.

[Andriy Zhdanov]

Hi Erwin,

Does it have schema, as in my example?

[Erwin Smith]

Oh, sorry...

{"id":"customfield_10400","key":"customfield_10400","name":"Client","custom":true,"orderable":true,"navigable":true,"searchable":true,"clauseNames":["cf[10400]","Client"],"schema":{"type":"array","items":"option","custom":"com.atlassian.jira.plugin.system.customfieldtypes:multiselect","customId":10400}}

{"id":"customfield_10801","key":"customfield_10801","name":"Billable","custom":true,"orderable":true,"navigable":true,"searchable":true,"clauseNames":["Billable","cf[10801]"],"schema":{"type":"option","custom":"com.atlassian.jira.plugin.system.customfieldtypes:select","customId":10801}}

[Andriy Zhdanov]

Thanks, should be fixed now. Sorry for troubles caused.

[Erwin Smith]

Great, thanks. Looks good now.

What was the problem? Was it something we did on our end?

[Andriy Zhdanov]

No, no, regression by minor improvement - refinement of supported fields displayed, basically not to show unsupported/useless fields, like Log Work.

[Erwin Smith]

OK, thanks again for your quick help in resolving. I'm back to work now!

[Andriy Zhdanov]

Thank you too :)