Timesheet Gadget - There are no time tracking records for the period.
It will not let me filter by group.
I am using add on version 3.0.8.5
Comments (18)
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reporter Here you go
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Does it show data if you unset
Group by
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reporter Yes, but it looks like it is only showing my time?
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Sorry for confusion, you should select the group you need, and unselect Worked User.
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reporter That still doesn't show any records. If I select Any group it seems to display all users. If i select a group it doesn't show any time.
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Just to double check, have you unselected 'Group by' field?
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reporter Is this where you are referring to? I have selected none.
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Hi Dawn,
That looks correct, there must be a problem in your case. Could you please see http://www.jiratimesheet.com/wiki/Frequent_Questions.html#Problem_Timesheet_does_not_show_anything and proceed with collecting debug log?
Thank you.
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Issue
#1130was marked as a duplicate of this issue. -
reporter To be clear, what does emit mean in this case? I’m going to add the temporary log.
Add the following categories, just emit log4.logger. if you use temporary logging, or restart JIRA if you edit log4.properties; perform relevant scenario, retrieve logs and send them with your email request for help or attach to bug you create: log4j.logger.com.fdu.jira.plugin = DEBUG, console, filelog log4j.additivity.com.fdu.jira.plugin = false
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Looks like I've misused the word. I meant "just remove log4.logger. prefix if you use temporary logging"
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reporter - attached JIRA_support_2017-08-14-08-29-52.zip
Ok, you may have meant "omit".
I'm attaching my logs.
Thanks
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Ah, right, fixed, thank you!
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reporter I tried uninstalling the latest version and then installing several previous versions but it did not resolve the issue. When we upgraded this add-on we upgraded several others. Are you aware of any conflicts with other add-ons?
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No, conflicts are known.
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reporter I think I found it. I removed any groups that were in the Timesheet Restricted Groups setting in the config.
Thanks
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- changed status to resolved
Oh, sorry, I did not expect you have had Timesheet Restricted Groups configured.
So if you have any group selected, members of this group will see other users from the selected groups only.
Gadget displays groups it took in the title section. So in your case it should have shown no groups. You have to be member of the selected group and it has to be selected in Timesheet Restricted Groups.
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Hi Dawn,
Could you please add screenshot?
Thank you.