[TIME-168] Jira Plugin Audit Log corruption. Cannot install plugin.

Issue #168 resolved
Andriy Zhdanov created an issue

Another admin attempted to install 2.0 several months ago. I just upgraded to Jira 4.4 and wanted to try to install 2.2 and clean out the error. No luck.

When I try to install, I get:

An unexpected error occurred. Please refer to the logs for more information.

The error logs, and the audit log have the following:

Error creating bean with name 'com.atlassian.upm.log.PluginSettingsAuditLogService': Instantiation of bean failed; nested exception is org.springframework.beans.BeanInstantiationException: Could not instantiate bean class com.atlassian.upm.log.PluginSettingsAuditLogService: Constructor threw exception; nested exception is java.lang.RuntimeException: Failed to parse AuditLogEntry from JSON string: {"username":"fred","date":1299567212212,"i18nKey":"upm.auditLog.install.plugin.failure","params":["C:\Users\fred\Desktop\jira-timesheet-plugin-2.0.zip"]}

It looks like the original admin (fred) tried to install the 2.0 package from his desktop and there was a failure. But now I cannot access the Audit Log for Jira at all. Something has become corrupted. How can I purge the audit log and any reference to teh 2.0 package.

By jg67/Jay Gibson on Tue, 9 Aug 2011 12:14:31 -0700

Comments (1)

  1. Andriy Zhdanov reporter

    There might be better place to ask how to clear Universal Plugin Manager Audit Log, but my suggestion is whole backup to xml, edit the xml (remove relevant entries), and reimport.

    By azhdanov on Wed, 10 Aug 2011 05:56:05 -0700

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