[TIME-303] Link Unregistered on gadgets header while commercial license applied

Issue #303 resolved
Andriy Zhdanov created an issue

There is an message-link UNREGISTERED in the header of Timesheet gadget
link goes to the screen with message "Sorry, but we cannot find the required licensing support to execute the requested operation. Please ensure that the Plugin License Storage plugin is installed and enabled. Restarting this plugin should resolve the problem."

By a.kiselyov/Alex Kiselyov on Mon, 19 Nov 2012 07:39:16 -0800

Comments (5)

  1. Andriy Zhdanov reporter

    the same problem is for 2.3.7 version

    By a.kiselyov on Mon, 19 Nov 2012 08:29:45 -0800

  2. Andriy Zhdanov reporter

    Hi Alex,

    Please try:

    1) Reinstall (not disable/enable) timesheet plugin. I.e. uninstall than install again. This is not clear from comments if you did it, so if you did skip it.
    2) Reenable or reinstall Plugin License Storage plugin. You may find it in installed plugins page, in system plugins section.
    3) Upgraded Atlassian's Universal Plugin Manager (UPM) to latest version

    Please let me know if anything helps.

    Thank you.

    By azhdanov on Tue, 20 Nov 2012 04:05:37 -0800

  3. Andriy Zhdanov reporter

    Hello, Andrew

    I tried following sequence:
    1) disable-enable Plugin License Storage plugin - didn't help
    2) upgrade Atlassian's Universal Plugin Manager (UPM) to latest version
    3) reinstall timesheet plugin

    now it's ok

    By a.kiselyov on Tue, 20 Nov 2012 04:36:10 -0800

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