- changed status to wontfix
Errors in JIRA Timesheet Gadgets
Issue #343
wontfix
Andriy,
The Timesheet gadgets for JIRA Dashboards seem to be acting up - they give a 404 error (see screenshot) for all users. The workaround for now is to disable and re-enable the plugin in the UPM, and then re-add the gadgets to dashboards. Could you look into this? Thanks in advance!
Dora
Comments (23)
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Is there a bug we could track regarding this issue in the Plugin System?
Thanks
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No, it only happens occasionally, there is no any data to ask for someones attention.
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Do you have logs, what is within? What is inside logs, it seems pretty clear, adress dont exist.. So there is some function problem (service dont answer), performance problem (service dont answer in timelimit) or security problem (some port is closed), or network problem (infrastructure).
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If is problem in plugin, why isnt after certain number of fail attemps, autorestarted and why problem persint and must delete and create all these elements?
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I think so minimaly name of gadget changed.. so there is some changes on Jira side.
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Account Deleted
Thanks for the update Andriy, we'll open a ticket in Atlassian's Jira then and investigate. Hope you can help out if our team has any questions (:
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A collegue just told me in our case it was because we were using a plugin named: "Deprecated Group Timesheet" plugin. Explains why it isn't working anymore.
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Account Deleted
Andriy, if the Group Timesheet is deprecated, could you advice on a gadget that could be used instead of it?
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Sure, sorry not to clarify this earlier. Group timesheet gadget was deprecated for half a year, it is necessary to use Timesheet gadget instead, and specify group in its configuration. Note, you can specify role or project also to make it behave similarly to Group timesheet, i.e. display users in stead of issues.
On Thu, Mar 28, 2013 at 2:20 PM, Dobroslawa Wierzbicka <
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Account Deleted
Great, thanks :)
To all interested: the gadget display issue will be tracked in Atlassian's Jira as JRA-32365 .
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Hm, JRA-32365 refer to group-timesheet-gadget/group-timesheet-gadget.xm and old-timesheet-gadget/gadget.xml, which were really removed some time ago, and should have not been used by half a year, but in this bug, you had only old-timesheet-gadget/gadget.xml, and others were valid and should be still available. So, in JRA-32365 description is "wrong" and it does not have any reason to investigate. I've a comment there too. Thank you.
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Account Deleted
Hi Andriy, it's me again... Not sure if this should be a separate issue or not. Apparently, although the Timesheet gadget itself is displayed correctly, it returns a 404 error when I click a username in it: http://screencast.com/t/H6eCl5wsG
Could you please check on that?
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Hi Dobroslawa, it's fixed in 2.3.16.
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Hi, Also it is error - time sheet shows all users, even they do not depent to usergroup. Averything was ok in previous version.
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Hi Andrijus,
Do you have project speicified, and no User or Group? In other words, please describe exactly what you asset you're using with what configuration.
See also http://www.jiratimesheet.com/#/wiki/Tips%20and%20Tricks - "Timesheet for project users", this may explain your case.
Thank you.
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Hi, We are using this gadget and it work fine already, but something was change in last version. We are configured: Show summary for users in group: - we added user group Show summary for project or filter: - we added a project name The result - gadget shows more users. These users are not in a user group, but has access into this project. As example systemadministrator has acces, but don't belong to this user group.
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Hi Adrijus,
Problem is clear, but I can not reproduce it, and can't get how it can happen.
Please make sure user really does not belong to specified group. Usually systemadministrator belongs to other user groups.
Since version 2.3.15, when project is specified, timesheet gadget displays worked hours for all project users, based on project roles beside Users. However, if also group specified, project users are filtered with it.
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Hi, Configuration is in this link: http://www.screencast.com/t/rMSNazj8do
We are using Jira OnDemand, the same situation must be to all users. Access to our system has Dobroslawa Wierzbicka.
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Hi Adrijus, that's very confusing:
1) In last picture, gadget title must be 'Summary for group test and project TEST', i.e. looks like it ignores project selection.
2) Then it displays all users instead, as if it ignores group selection.
I can't get how it is possible :(
Thank you.
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Hi, My email is ...... Please write me your emeil, I will give you access to our Jira.
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Problem must be resolved with update requested https://jira.atlassian.com/browse/JRA-32853
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- removed version
Removing version: 2.3.15 (automated comment)
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Hi Dobroslava,
Unfortunately there is nothing I can do about it, this is some problems in JIRA plugin system. It happens sometimes with plugin update. Nothing has been changed in plugin in this concern, i.e. gadgets declarations and interfaces were not changed.
Thank you.