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Timesheet Report export to Excel produces .jspa file not .xls on a mac

Issue #354 wontfix
Hilary Boyce created an issue

We have seen this problem since a recent upgrade as part of Jira OnDeand.

I have had users complaining that exporting reports generated by the Timesheet report to excel using the link is giving them a .jspa file. i have tried this on both windows vista and a mac (both using firefox) and get a .jspa on the mac and a .jspa.xls on the windows m/c.

I notice that if the file downloaded with a mac is renamed with .xls on the end then it can be opened with excel, but it this should not be necessary and is confusing our users.

Comments (9)

  1. Andriy Zhdanov

    Sorry, there was nothing changed with plugin, and this is rather how it works, download link needs to be opened with Excel without saving, I agree this is confusing, but I can't do anything with it.

  2. Former user Account Deleted

    This is the same issue I am experiencing in Linux (Ubuntu 12.04). This is a major issue. We are trying to export Project Pivot Reports into Google Docs Spreadsheet for internal use. We use a Linux OS and have been unable to export the Project Pivot Report into a format that Google Docs Spreadsheet can upload. Please FIX!

  5. Robert Päßler

    Its a bug of jira and it's sad that it's not getting fixed. It exists for years now. You can't just open it in Excel from the browser - at least not on a Mac OSX. And since Jira is mostly used by programmers I think many people are using Unix distributions. You can rename the files to .xls - sure that works - but it can't be so hard to fix this seriously..

  6. Andriy Zhdanov

    Hi Robert,

    That's not exactly true, I'm programmer, and work on Linux and Mac (no Windows) and can open excel view in LibreOffice with no problems. There might be some other issues, like office software, or something else.

    But I agree it's a bug, though still can't do anything, sorry.

    Thank you.

  7. Former user Account Deleted

    I'm not sure I understand. We are not an "On-Demand" customer and we see this issue also. Is there some reason why the attachment can't automatically be named with a .xls suffix instead of .jspa?

    Thanks!

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