Jira Timesheet Reports gadget Version 2.4 issue

Issue #367 wontfix
Former user created an issue

Hi, In order to overcome the groupbyid issue we planned to install version 2.4 of this plugin.However after installing there are certain errors that come up and also on the dashboard.Please see the attached error. Also the style of the page gets messed up a little bit.To confirm i reinstalled 2.3.15 version and then i saw that these issues were no more there. So could you please have a look as to what is going wrong because i dont have definite errors even in my log for this issue.

Regards, SAP

Comments (8)

  1. Andriy Zhdanov

    Hm, attached screen does not have anything related to Timesheet Reports and Gadgets plugin, the latter does not have anything related to Agile. Please elaborate.

    Try to restart JIRA, it may be that plugin subsystem went crazy.

  2. Former user Account Deleted

    Hi Andriy,

    The other style issues are coming at random and i will update as soon as i get them again.The page gets in total disarray and finally the page wont be available anymore.Initially thinking it to be some issue on our end i checked the logs but that didnt throw up anything.Thats when i went ahead and downgraded to 2.3.15. That solved these issues.So i guess that something goes wrong while we upgrade to this version. Could you check this please?If i get any clues i would definitly update you.

  3. Former user Account Deleted

    I also want to add that i have restarted and cleaned cache a number of times since last day.However this problem used to come up randomly.However after downgrading i am not seeing these issues anymore.

  4. Andriy Zhdanov

    Sandeep, I checked version 2.4 multiple times including with GreenHopper plugin installed as well, also 2.4 is used by a lot of users already with no problems. I can't get what I can try more. Have you tried restarting JIRA? Sometimes plugin system is broken with multiple plugin installations.

  5. Former user Account Deleted

    I understand that Andriy. My first attempt was at cleaning the plugin cache and then restarting Jira expecting the same reason that you have mentioned.But still it didnt help. Just like that i downgraded to confirm a suspision and yes it worked properly without any such issues.

  6. Log in to comment