TimeSheet Report configuration windows is inaccessible

[BNT]

From Project summary page, TimeSheet Report configuration form doesn't open; so the reports are inaccessible.

With a pre-saved url it does, but I cannot change start and end date from the link "change" (TimeSheet report configuration form is always inaccessible).

If I change any date range in the url, always the report of this week is displayed.

TSR 2.5.4 JIRA 5.2.10

[BNT]

The version 2.5.4 has installed automatically by click "update plug-in" by JIRA Plug-in manage-add-on page.

[Andriy Zhdanov]

Hi,

Does it open if you wait for some longer time, e.g. 2 minutes? Or are the any errors on the screen or in the log?

Please see also https://bitbucket.org/azhdanov/jiratimesheet/wiki/JRA-32510%20Timesheet%20report%20time-out%20workaround

Thank you.

[BNT]

no error, the browser is waiting... I can patch my installation jar but version 2.5.4 isn't downloaddable? ...or should I installing version 2.5.2?

[Andriy Zhdanov]

Do you mean that 2.5.2 worked fine for you?

If so, could you please try it again, install it manually from https://marketplace.atlassian.com/download/plugins/jira-timesheet-plugin/version/320

Thank you.

[BNT]

version 2.5.2 never tried, but for safety I patch the version because old version 2.3.16 I discovered is patched with the same trick.

I try and I write you back again

[Andriy Zhdanov]

Well, if this is the case, I don't think 2.5.2 may make any difference, please try instead to restart JIRA, it's mentioned in release notes.

Thank you.

[BNT]

By BitBuckt download, version 2.5.4 isn't present, for this reason I ask you about download... I find 2.5.4 version at marketplace, I'll patch it and I'll reply you soon

Thank you

[Andriy Zhdanov]

Sorry for confusion, you should not use BitBucket downloads, only marketplace, I've removed it to avoid confusions.

Thank you.

[BNT]

Now it work fine (v 2.5.4) with the patch!

Thank's a lot

[Andriy Zhdanov]

Well, that's great, but what do you mean by patch? Do you mean this https://bitbucket.org/azhdanov/jiratimesheet/wiki/JRA-32510%20Timesheet%20report%20time-out%20workaround ?

[BNT]

Yes, you have to change the atlassian-plugin.xml file twice (timesheet e pivot parts) and then it works fine!

[Andriy Zhdanov]

Ok, thank you for clarifying, last question, does it mean that 2.3.16 worked fine just before you updated to 2.5.4?

[BNT]

It worked fine, but it was patched by a collegue at the same way 4 month ago when he upgraded the plug-in from an older version (the older one, worked fine without patch but on another jira version). The problem is on JIRA as explained in the link https://bitbucket.org/azhdanov/jiratimesheet/wiki/JRA-32510%20Timesheet%20report%20time-out%20workaround

[Andriy Zhdanov]

Oh, ok, great, thank you for clarifying! Because it looked like there is something that broke in plugin since 2.3.16, so that I thought I could fix it. That's not.

Thank you.