Unsubscribe from Timesheet Report
Issue #471
resolved
Hello,
We have several users who have setup Timesheet Reports that are being emailed to them daily. However we cannot find a way to Unsubscribe from them if needed. The email itself contains a [Change] link, which takes us to the Configure Report page again. However even configuring the report again, there is not an option to Unsubscribe from the Timesheet Report once it displays.
We're running v2.7.5 with a 500 user commercial license installed on JIRA standalone 6.1.3
Comments (7)
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Account Deleted
Hi Andriy,
Thanks.
For the workaround
#1, the problem is (at least for two users, myself included), the report that is being emailed shows a start date of 19/Jan/14, End Date: 18/Jan/14.There's obviously no data contained in the report because the dates aren't valid start/end range.
However when I click Change it takes me to the Configure page with the same criteria but the back end logic on that page won't let me proceed because the "The "End Date" must be after the "Start Date". "
So it's got me stuck.
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Hm, and that's strange you got this time interval, may be you had this before? I thought I've fixed in 2.7.5. Will check it again.
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Account Deleted
I've been getting that same email for at least two weeks now I believe. We were running 2.7.3 before but I upgraded us to 2.7.5 this morning to see if it resolved the issue.
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Ok, you just should not get to this situation any more. See Issue
#463. -
- changed status to resolved
resolve Issue
#471: Unsubscribe link in email→ <<cset 77d000836d67>>
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Version 2.7.6 with the Unsubscribe link added to Timesheet Email is available for install from Atlassian Marketplace.
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Hi Ryan,
I see the problem, and will add 'Unsubscribe' link to email, it's obviously missing, however as workaround:
1) It should be possible to unsubscribe when you click change, do not change anything and get report. There Unsubscribe should appear.
2) It should be possible to unsubscribe from Issues - Timesheet Email menu.
Thank you.