"Sum Subtasks" cutes of worklogs

[Former user]

In case of any developer books some time on a subtask but the parent issue is assigned to someone else this bookings do not appear on any board/gadget.

My expectation was that sum up the subtasks shows all worklogs of the subtasks on parent level unregarding who is the assignee...

[Andriy Zhdanov]

Hi Hans,

What are your gadget settings? It indeed should be included, if you don't filter by user who worked on subtask.

Thank you.

[Former user]

Hi Andriy, attached you can find some screenshots which should explain the problem, thought this was not a bug but a missing feature...

Greets, Hans-Hermann

[Andriy Zhdanov]

resolve Issue#501: show worklogs by all users if filter is specified

→ <<cset 2040cc7019f5>>

[Former user]

Did you already find (and fix) the problem? Would be great!!

[Andriy Zhdanov]

Hi Hans,

Yes, sorry for bravity, the automatic comment above means fixed :)

Fix should be available soon, I'd like to figure out the other open problems.

Thank you.

[Andriy Zhdanov]

Fix needs to be reconsidered, key is sum sabtasks, but fix was for filter setting. More over, this must be undesired change, see https://answers.atlassian.com/questions/277581/timesheet-gadget-not-displaying-current-user-blank

[Andriy Zhdanov]

Hi Hans,

I think I've got it finally, problem must be that parent issue does not match filter. Assignee really does not matter, but filter does, and I don't think I can change it. Would you be able to workaround it?

Thank you.

[Former user]

Hi Andriy, i´m a bit confused! If i understand you correctly you say the filter is the problem, but according to my screenshots i use the same filter but only check "sum subtask" which caused the wrong behavior...

Thanks & regards, Hans-Hermann

[Andriy Zhdanov]

Hi Hans,

Problem is, I think, that parent issue does not match filter. You may check it in issues search, and see if this is correct.

If you don't see parent issue in issues search using this filter, that's why you don't get hours for sub task within 'sum subtask". Sub task hours are "moved" to parent issue, and then excluded by filter.

Workaround would be to adjust filter to make sure parent issues for sub tasks are also included.

Thank you.

[Former user]

Hmm, okay, got what you mean. Will have a try and check with issue filter, for now this issue can be closed.

Thanks for your support! Regards, Hans-Hermann