Getting error indicating report key not

[Former user]

Often, when running timesheet or pivot reports, I run into an error indicating that there is no reportKey indicated. But the report key is present in the URL. I believe the problem has to do with special characters in project names, as I can circumvent the problem by manually replacing the project name with the project key or by cutting the "&reportKey..." from the end of the url and pasting it earlier into the url.

[Andriy Zhdanov]

Hi Jason,

Could you please paste url that has the problem?

[Former user]

Hi Andrly,

Here is an example - you'll notice that the project name uses @ and & . I believe that is where the problem is coming from since the problem is resolved if I manually replace the project name with the project key - AWQTWO:

https://jira.bottlerocketapps.com/secure/ConfigureReport!default.jspa?selectedProjectId=10705&projectOrFilterId=project-10705&projectOrFilterName=Apple%20-%20@Work%20Application%20Software%20Development%20&%20QA%20Q2%20%28SOW%20#6%29&reportKey=jira-timesheet-plugin:report

[Former user]

We have several projects that use & and/or ( ), and a couple that use @

[Andriy Zhdanov]

Hi Jason,

Ok, I will see what can be done, but in a week, I will be out next week.

Thank you.

[Former user]

Not a problem at all. We have a work around, so it's not preventing work at this time. Thanks for you attention to this!

[Andriy Zhdanov]

Hi Jason,

Could you please clarify from what page do you get to the report, when you have project name is included in the url? Normally url should be like:

/secure/ConfigureReport.jspa?startDate=19%2FMay%2F14&endDate=25%2FMay%2F14&reportKey=jira-timesheet-plugin:report&weekends=true&projectid=10000&showDetails=true

I.e. without projectOrFilterName. And I can't find in source that it can be ever passed. May be you have bookmarked the link?

Thank you.

[Former user]

Hi Andrly

Not a bookmark. Just typical progression through the pages. Here's an example of how I get there with one of the projects we have problems with.

• Summary page: https://jira.bottlerocketapps.com/browse/AWQTWO#selectedTab=com.atlassian.jira.plugin.system.project%3Asummary-panel
• Clicking on "Reports" in the left column gets me to here: https://jira.bottlerocketapps.com/browse/AWQTWO#selectedTab=com.atlassian.jira.plugin.system.project%3Areports-panel
• Clicking on "Project Pivot Report" in the selection list takes me to the page with the error: https://jira.bottlerocketapps.com/secure/ConfigureReport!default.jspa?selectedProjectId=10705&projectOrFilterId=project-10705&projectOrFilterName=Apple%20-%20@Work%20Application%20Software%20Development%20&%20QA%20Q2%20%28SOW%20#6%29&reportKey=jira-timesheet-plugin:projectpivot

(On the third step above, i get an error no matter which report type I choose)

[Andriy Zhdanov]

Hi Jason,

Sorry, there is nothing I can do. This is JIRA problem and happens with any report, even before report module is executed itself.

Please see also existing JIRA bug: JRA-32400, and comment (just don't mention plugin no to mislead from JIRA problem) and/or vote for it.

Thank you.

[Former user]

Hi Andrly,

Noted and understood. Thanks for the follow up.