problems in JIRA after installation of Timesheet Report version 2.8.0.1

[Former user]

I have installed version 2.8.0.1 this morning (Jira version v6.2.4#6261) Just after that, we have noticed the following problems :

• JIRA Agile doesn't work anymore. Error message : "Cannot invoke method getJqlFunction() on null object" (displayed in a red popup)
• Some dashboard gadgets don't work anymore : Favourite Filters,Created vs Resolved Chart, Jira Issues Calendar (maybe others ?) Error message : "An internal server error occurred when requesting resource" (in a red frame in place of the gadget's content).

This is very problematic, our Agile boards are unusable.

EDIT : I have disabled the Add-on and all the described problems are gone. this confirms the link between these problems and version 2.8.0.1.

[Andriy Zhdanov]

Hi Michel,

That's weird, works fine at least for latest JIRA 6.3 and Agile, I don't think version may make any difference. Could you please check jira log if there are some exceptions?

Thank you.

[Former user]

Hi Andriy,

Here are two extract of the jira log with the same error messages that are displayed on the client screen.

[Former user]

second extract

[Andriy Zhdanov]

Well, even though it must be caused by plugin installation, I don't think there is something in plugin itself that can cause this. Something went wrong in JIRA plugin system when installing plugin. May be you can try installing it again, and if it persists, report to Atlassian this problem with exception trace and note, that plugin vendor can't find problem with plugin.

Thank you.

[Former user]

Hi Andriy,

I think we can forget this issue : I have restarted the Jira Service and the problem is gone. Anyway, thank you for your time and your help.

Regards,

Michel Rutsaert.